Hello,

I do outsourced IT where I support multiple clients. Each device in each office (workstations, printers etc) has a monthly charge for support.

        Besides serial numbers, I need to keep track of the following:

monthly support charge
install date
manufacturer warranty ID
manufacturer warranty expiration
manufacturer warranty type
upstream vendor
upstream vendor invoice number
PO number
receive date internal invoice and quote numbers

I'm assuming I would need to add custom fields in Ofbiz to keep track of all this?

Also, would there be a way to generate monthly invoices, based on the monthly support charges?

Thanks,

Todd

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Todd Blum
http://www.toddblum.org

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