Well in that case you will need the debugger gdb. I explained it in my previous
message.
Quentin
-----Original Message-----
From: users-requ...@sogo.nu <users-requ...@sogo.nu> On Behalf Of Raoul
Holzlöhner
Sent: samedi 6 janvier 2024 06:14
To: qhivert (qhiv...@alinto.eu) <users@sogo.nu>
Subject: Re: [SOGo] NAME:NSGenericException REASON:Parse failed
Hey,
I raised the debug-level (ty i didn'd recognized that options) but log is still
like that:
"Jan 06 05:18:11 sogod [24288]: 10.10.10.2 "POST
/SOGo/so/me/Mail/0/folderINBOX/changes HTTP/1.1" 200 29/126 0.286 - - 0 - 15
2024-01-06 05:18:11.991 sogod[24286:24286] EXCEPTION: <NSException:
0x55aa068ef2b0> NAME:NSGenericException REASON:Parse failed - as
property list {Parse failed at line 1 (char 65536) - reached end of string
while parsing quoted string}, and as strings file {Parse failed at line 1 (char
1) - unexpected character (wanted '=' or ';')} INFO:(null) Jan 06 05:18:11
sogod [24286]: |SOGo| request took 0.835148 seconds to execute"
WTF is wrong with this guys mailbox? Is it a malformed mail in his inbox?
Should i recreate it with another username (would be a pain in the ass cause it
contains thousands of mails..)?
Raoul
Am 05.01.2024 um 18:03 schrieb qhivert (qhiv...@alinto.eu):
> Hello,
> You can add this to your sogo.conf to add a lot of logs
> SoDebugRequestClassification = YES;
> SOGoDebugRequests = YES;
> ImapDebugEnabled = YES;
> LDAPDebugEnabled = YES;
> PGDebugEnabled = YES;
> SMTPDebugEnabled = YES;
> MySQL4DebugEnabled = YES;
> SOGoUIxDebugEnabled = YES;
>
> The best would be to use th debugger gdb and follow the instructions
> here to get the full trace of what's happening before the exception ->
> https://www.sogo.nu/support/faq/how-do-i-debug-sogo.html
>
> Quentin
>
> -----Original Message-----
> From: users-requ...@sogo.nu <users-requ...@sogo.nu> On Behalf Of Raoul
> Holzlöhner
> Sent: vendredi 5 janvier 2024 17:54
> To: qhivert (qhiv...@alinto.eu) <users@sogo.nu>
> Subject: Re: [SOGo] NAME:NSGenericException REASON:Parse failed
>
> Hello Quentin,
>
> thank you - I checked those DB-entries: they are valid json and look good. I
> even deleted (and later reconstructed) the rows of those 2 users but nothing
> changed.
> And the Error Message is: "Parse failed at line 1 (char 65536)". What is that
> beeing parsed having 65536 chars? I even deleted all calendars of those 2
> Users using the sogo-tool but that doesn't help too.
>
> Thats quite frustrating because the other 120 Users on the same Server (with
> similar clients) got no problems.
>
> Should I dig deeper in the Database and can I raise the log-level of sogo?
>
> Raoul
>
> Am 03.01.2024 um 16:12 schrieb qhivert (qhiv...@alinto.eu):
>> Hello,
>> So, with only two users you get an error when logging? Maybe there's
>> something wrong in the database for them. Check the table defined by
>> SOGoProfileURL in your sogo.conf (typically sogo_user_profile). The value
>> for c_defaults et c_settings should be json string. You could try to remove
>> their rows, it will be made again clean at the next connection.
>>
>> Quentin
>>
>> -----Original Message-----
>> From: users-requ...@sogo.nu <users-requ...@sogo.nu> On Behalf Of
>> Raoul Holzlöhner
>> Sent: mercredi 3 janvier 2024 08:21
>> To: users@sogo.nu
>> Subject: [SOGo] NAME:NSGenericException REASON:Parse failed
>>
>> Hello,
>>
>> I've got a strange parse error exception that happens if I try to
>> login to the SOGo-GUI or if the User is invited to an event. It only
>> occurs on
>> 2 of 120 accounts.
>> My setup is SOGo/Cyrus/postfix and sogo.log when I try to login with those 2
>> "damaged" accounts is like this:
>> ===
>> Jan 03 08:01:32 sogod [7815]: SOGoRootPage successful login from
>> '10.10.10.2' for user 'me' - expire = -1 grace = -1 Jan 03 08:01:32 sogod
>> [7815]: 10.10.10.2 "POST /SOGo/connect HTTP/1.1"
>> 200 45/74 0.178 - - 0 - 14
>> Jan 03 08:01:33 sogod [7815]: 10.10.10.2 "GET
>> /SOGo/so/me/Calendar/view HTTP/1.1" 200 22816/0 0.060 84157 72% 0 -
>> 14 Jan 03 08:01:36 sogod [7815]: 10.10.10.2 "GET
>> /SOGo/so/me/Calendar/alarmslist?browserTime=1704265293 HTTP/1.1" 200
>> 60/0 0.009 - - 0 - 14
>> Jan 03 08:01:36 sogod [7811]: 10.10.10.2 "POST
>> /SOGo/so/me/Mail/0/folderINBOX/changes HTTP/1.1" 200 29/126 0.314 - -
>> 0
>> - 13
>> 2024-01-03 08:01:36.686 sogod[7826:7826] EXCEPTION: <NSException:
>> 0x56181f5beef0> NAME:NSGenericException REASON:Parse failed - as
>> property list {Parse failed at line 1 (char 65536) - reached end of
>> string while parsing quoted string}, and as strings file {Parse
>> failed at line 1 (char 1) - unexpected character (wanted '=' or ';')}
>> INFO:(null)
>> Jan 03 08:01:36 sogod [7826]: 10.10.10.2 "GET
>> /SOGo/so/me/Calendar/eventsblocks?ed=20240103&sd=20240103&view=dayvie
>> w
>> HTTP/1.1" 501 0/0 0.528 - - 1M - 13
>> ===
>> Can anybody tell me what exactly is parsed there and where I can find and
>> fix it?
>>
>
