Note to the SOGo Groupware Team

 

Is this the Standard behavior of the SOGo ActiveSync Module

 

On Android Devices..

Have Noticed that the Device will NOT start Sync'ing Contacts Until a
Contact is Added To the Address list from the Device First

 

i.e.

1.      Setup the Active Sync Connection 
2.      Let it Sync the Mail and Calendar
3.      Contact Will Fail To Sync (even though SOGo Service end Data
(Contact on Device will show "No Sync History)
4.      Create a "dummy" or an actual Contact
5.      Manually Sync the Contacts (Device will  Report Last Sync'd
Date/Time)
6.      Then You will need to Edit Contacts from the SOGo Website
7.      Contacts Will Start Syncing Properly 

 

I'm using a Dail Build that is a Few Days Before the v. 5.10 release

 

I have had to do the Steps with Multiple Android Devices (Galaxy S21 and
Galaxy S23)

 

 

Rob Himics

r...@himicsfamily.com

 

 

From: Rob Himics <r...@himicsfamily.com> 
Sent: Sunday, February 25, 2024 9:15 PM
To: users@sogo.nu
Cc: r...@himicsfamily.com
Subject: RE: Android Contacts issue
Importance: High

 

I'm Having an Issue with Syncing Contacts With an Android Phone via EAS
ActiveSync

 

Contacts are NOT Showing up. 

 

I do see the Request from the Android Device and the Response from the SOGO
service for Syncing Contact.

The Sogo Service is Sending the Contacts, But that Android Client is not
Receiving / Processing them

 

Active Sync works for Outlook 365 Clients (Emails / Calendar and Contact)

 

Android is Only Getting Emails and Calendars. Contacts Are being Sent but
Not being Processed on Android

 

Thanks for any help

 

Rob Himics

r...@himicsfamily.com <mailto:r...@himicsfamily.com> 

 

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