Hi :) Many bugs for many projects are from noobs who simply don't know their way around the programs yet. Many so-called 'bugs' could be easily closed by people who normally only consider working in direct User Support (such as this mailing list) and by just giving people links to documentation or giving a direct answer to the question. Also many people are not yet familiar with posting bug-reports and that IS something this mailing list can help with, a bit. So, again, for most people it IS better to post on this mailing list but if you have been involved for a couple of years or have read through several books of the Published Guides then feel free to go ahead and post bug-reports without asking permission! :D
Also if you are on this mailing list to answer question or have unexpectedly found that you knew answers or if you are interested in helping people solve issues then it might be a good time to join the QA team to help close bug-reports that are really just a case of someone new not knowing how to use LO. This is also a good time to look into joining one of the low traffic teams such as marketing, design (UI, icons, leaflets and more), documentation, localisation/translation. This mailing list saw a sharp drop-off and also a steady decrease in traffic over the last year so now is a good time to start migrating to other teams, such as those, where your skills and knowledge will be an asset. Also there are other places where questions get asked. AskLO is one obvious one but it would also be good to troll through the vast amount of articles about LO out there and help people who write into the comments section and clearly don't know their way to good places to ask questions. Please try to give them links to here, AskLO or the official help page so they can get those links themselves and also give them links to documentation such as here http://www.libreoffice.org/get-help/documentation/ because the wiki-link we usually give on this mailing list might be confusing to such people. I am NOT saying to leave this list!! Just that if you have been here a while then you are probably used to dealing with an exceptionally high volume of traffic and might be finding yourself looking around for other ways to keep busy and there is tons of great stuff out there within the LO community. Regards from Tom :) -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted