Hello there,
I'm having this issue where the sms got rejected, but from the log all I can see was the [msg:13:NACK/REJECTED]. I'm new in this and I don't know what's wrong with the sms. I can't see what's the error in the logs. Kindly advise. Logs : 12194741:2015-11-05 17:01:48 [13705] [4769] DEBUG: SMPP[Base]: Got PDU: 12194742:2015-11-05 17:01:48 [13705] [4769] DEBUG: SMPP PDU 0x7fbc900070c0 dump: 12194743:2015-11-05 17:01:48 [13705] [4769] DEBUG: type_name: submit_sm 12194744:2015-11-05 17:01:48 [13705] [4769] DEBUG: command_id: 4 = 0x00000004 12194745:2015-11-05 17:01:48 [13705] [4769] DEBUG: command_status: 0 = 0x00000000 12194746:2015-11-05 17:01:48 [13705] [4769] DEBUG: sequence_number: 7249 = 0x00001c51 12194747:2015-11-05 17:01:48 [13705] [4769] DEBUG: service_type: NULL 12194748:2015-11-05 17:01:48 [13705] [4769] DEBUG: source_addr_ton: 5 = 0x00000005 12194749:2015-11-05 17:01:48 [13705] [4769] DEBUG: source_addr_npi: 0 = 0x00000000 12194750:2015-11-05 17:01:48 [13705] [4769] DEBUG: source_addr: "Pizza" 12194751:2015-11-05 17:01:48 [13705] [4769] DEBUG: dest_addr_ton: 1 = 0x00000001 12194752:2015-11-05 17:01:48 [13705] [4769] DEBUG: dest_addr_npi: 1 = 0x00000001 12194753:2015-11-05 17:01:48 [13705] [4769] DEBUG: destination_addr: "60199999999" 12194754:2015-11-05 17:01:48 [13705] [4769] DEBUG: esm_class: 0 = 0x00000000 12194755:2015-11-05 17:01:48 [13705] [4769] DEBUG: protocol_id: 0 = 0x00000000 12194756:2015-11-05 17:01:48 [13705] [4769] DEBUG: priority_flag: 0 = 0x00000000 12194757:2015-11-05 17:01:48 [13705] [4769] DEBUG: schedule_delivery_time: NULL 12194758:2015-11-05 17:01:48 [13705] [4769] DEBUG: validity_period: "151108070147000-" 12194759:2015-11-05 17:01:48 [13705] [4769] DEBUG: registered_delivery: 1 = 0x00000001 12194760:2015-11-05 17:01:48 [13705] [4769] DEBUG: replace_if_present_flag: 0 = 0x00000000 12194761:2015-11-05 17:01:48 [13705] [4769] DEBUG: data_coding: 0 = 0x00000000 12194762:2015-11-05 17:01:48 [13705] [4769] DEBUG: sm_default_msg_id: 0 = 0x00000000 12194763:2015-11-05 17:01:48 [13705] [4769] DEBUG: sm_length: 17 = 0x00000011 12194764:2015-11-05 17:01:48 [13705] [4769] DEBUG: short_message: "62771-route:g70_D" 12194765:2015-11-05 17:01:48 [13705] [4769] DEBUG: SMPP PDU dump ends. 12194766:2015-11-05 17:01:48 [13705] [4769] DEBUG: Msg object at 0x7fbc900024c0: 12194767:2015-11-05 17:01:48 [13705] [4769] DEBUG: type: sms 12194768:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.sender: 12194769:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string at 0x7fbc90001730: 12194770:2015-11-05 17:01:48 [13705] [4769] DEBUG: len: 5 12194771:2015-11-05 17:01:48 [13705] [4769] DEBUG: size: 6 12194772:2015-11-05 17:01:48 [13705] [4769] DEBUG: immutable: 0 12194773:2015-11-05 17:01:48 [13705] [4769] DEBUG: data: 50 69 7a 7a 61 Pizza 12194774:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string dump ends. 12194775:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.receiver: 12194776:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string at 0x7fbc900068b0: 12194777:2015-11-05 17:01:48 [13705] [4769] DEBUG: len: 12 12194778:2015-11-05 17:01:48 [13705] [4769] DEBUG: size: 1024 12194779:2015-11-05 17:01:48 [13705] [4769] DEBUG: immutable: 0 12194780:2015-11-05 17:01:48 [13705] [4769] DEBUG: data: 2b 36 30 31 33 33 35 33 39 37 34 33 +60199999999 12194781:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string dump ends. 12194782:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.udhdata: 12194783:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.msgdata: 12194784:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string at 0x7fbc90000d00: 12194785:2015-11-05 17:01:48 [13705] [4769] DEBUG: len: 17 12194786:2015-11-05 17:01:48 [13705] [4769] DEBUG: size: 18 12194787:2015-11-05 17:01:48 [13705] [4769] DEBUG: immutable: 0 12194788:2015-11-05 17:01:48 [13705] [4769] DEBUG: data: 36 32 37 37 31 2d 72 6f 75 74 65 3a 67 37 30 a7 62771-route:g70. 12194789:2015-11-05 17:01:48 [13705] [4769] DEBUG: data: 44 D 12194790:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string dump ends. 12194791:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.time: 1446714108 12194792:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.smsc_id: 12194793:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.smsc_number: 12194794:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.foreign_id: 12194795:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.service: 12194796:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string at 0x7fbc90001330: 12194797:2015-11-05 17:01:48 [13705] [4769] DEBUG: len: 6 12194798:2015-11-05 17:01:48 [13705] [4769] DEBUG: size: 7 12194799:2015-11-05 17:01:48 [13705] [4769] DEBUG: immutable: 0 12194800:2015-11-05 17:01:48 [13705] [4769] DEBUG: data: 69 42 61 73 69 73 Base 12194801:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string dump ends. 12194802:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.account: 12194803:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.id: 17b35965-ca32-48d7-a68c-243badfb9b3f 12194804:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.sms_type: 2 12194805:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.mclass: -1 12194806:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.mwi: -1 12194807:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.coding: 0 12194808:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.compress: 0 12194809:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.validity: -1 12194810:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.deferred: -1 12194811:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.dlr_mask: 19 12194812:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.dlr_url: 12194813:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.pid: 0 12194814:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.alt_dcs: 0 12194815:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.rpi: -1 12194816:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.charset: 12194817:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.boxc_id: 12194818:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string at 0x7fbc90000e90: 12194819:2015-11-05 17:01:48 [13705] [4769] DEBUG: len: 6 12194820:2015-11-05 17:01:48 [13705] [4769] DEBUG: size: 7 12194821:2015-11-05 17:01:48 [13705] [4769] DEBUG: immutable: 0 12194822:2015-11-05 17:01:48 [13705] [4769] DEBUG: data: 69 42 61 73 69 73 Base 12194823:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string dump ends. 12194824:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.binfo: 12194825:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.msg_left: -1 12194826:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.split_parts: (nil) 12194827:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.priority: 0 12194828:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.resend_try: -1 12194829:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.resend_time: -1 12194830:2015-11-05 17:01:48 [13705] [4769] DEBUG: sms.meta_data: 12194831:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string at 0x7fbc90006440: 12194832:2015-11-05 17:01:48 [13705] [4769] DEBUG: len: 6 12194833:2015-11-05 17:01:48 [13705] [4769] DEBUG: size: 1024 12194834:2015-11-05 17:01:48 [13705] [4769] DEBUG: immutable: 0 12194835:2015-11-05 17:01:48 [13705] [4769] DEBUG: data: 3f 73 6d 70 70 3f ?smpp? 12194836:2015-11-05 17:01:48 [13705] [4769] DEBUG: Octet string dump ends. 12194837:2015-11-05 17:01:48 [13705] [4769] DEBUG: Msg object ends. 12194838:2015-11-05 17:01:48 [13705] [4769] DEBUG: DLR[mysql]: Adding DLR smsc=Base, ts=17b35965, src=Pizza, dst=+60199999999, mask=19, boxc=Base 12194839:2015-11-05 17:01:48 [13705] [4769] DEBUG: adding DLR entry into database 12194840:2015-11-05 17:01:48 [13705] [4769] DEBUG: sql: INSERT INTO `dlr_smpp` (`smsc`, `ts`, `source`, `destination`, `service`, `url`, `mask`, `boxcid`, `status`) VALUES (?, ?, ?, ?, ?, ?, ?, ?, 0)