SMSC not being helpful how do we help them locate the issue?

On 4/7/16, Rajiv <rajiiv...@gmail.com> wrote:
> As the response error code is 0x00000017 (Unknown/Reserved), you have to
> contact SMSC team regarding explanation.
>
> On Thu, Apr 7, 2016 at 3:30 PM, <users-requ...@kannel.org> wrote:
>
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>> Today's Topics:
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>>    1. Re: cannot connect to smsc center (christopher kamutumwa)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Thu, 7 Apr 2016 11:11:21 +0200
>> From: christopher kamutumwa <chriskamutu...@gmail.com>
>> To: Murgor Bendon <bendonmur...@gmail.com>
>> Cc: users <users@kannel.org>
>> Subject: Re: cannot connect to smsc center
>> Message-ID:
>>         <CADdH5aNeA+sm--DAgF3B9rJOAnZs_8-MWD9WAKfMzKAxu=
>> 7...@mail.gmail.com>
>> Content-Type: text/plain; charset="utf-8"
>>
>> credentials are the same on both end and its up and waiting for linkage
>> on
>> the SMSC telco side so its active
>>
>> On Thu, Apr 7, 2016 at 9:41 AM, Murgor Bendon <bendonmur...@gmail.com>
>> wrote:
>>
>> > Hello Chris,
>> >
>> > Your Zamtel SMSC login details could wrong or they have disabled your
>> > account.
>> > Check and connect again.
>> >
>> >
>> >
>> >
>> > Best Regards,
>> > *Bendon Murgor *: Systems Engineer/IT Systems Auditor.
>> > *Phone*: Kenya:  +254-720529868
>> > Twitter: @bendonmurgor <http://twitter.com/bendonmurgor>
>> >
>> > On Thu, Apr 7, 2016 at 10:34 AM, christopher kamutumwa <
>> > chriskamutu...@gmail.com> wrote:
>> >
>> >> hi
>> >> what causes this error;
>> >>
>> >> [2016/04/06 06:33:43 PM] crystalik: HI
>> >> [2016/04/06 06:33:45 PM | Edited 06:34:33 PM] crystalik: 2016-04-06
>> >> 18:32:19 [1884] [7] DEBUG: SMPP[zamtel]: Sending PDU:
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG: SMPP PDU 0x7f6fec000a00 dump:
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   type_name: bind_receiver
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   command_id: 1 = 0x00000001
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   command_status: 0 = 0x00000000
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   sequence_number: 1 =
>> >> 0x00000001
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   system_id: "crystaline"
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   password: "cxxx"
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   system_type: "SMPP"
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   interface_version: 52 =
>> 0x00000034
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   addr_ton: 0 = 0x00000000
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   addr_npi: 0 = 0x00000000
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   address_range: NULL
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG: SMPP PDU dump ends.
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG: SMPP[zamtel]: Sending PDU:
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG: SMPP PDU 0x7f6fe8000a00 dump:
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   type_name: bind_transmitter
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   command_id: 2 = 0x00000002
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   command_status: 0 = 0x00000000
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   sequence_number: 1 =
>> >> 0x00000001
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   system_id: "crystaline"
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   password: "cxxxx"
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   system_type: "SMPP"
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   interface_version: 52 =
>> 0x00000034
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   addr_ton: 0 = 0x00000000
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   addr_npi: 0 = 0x00000000
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   address_range: NULL
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG: SMPP PDU dump ends.
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG: SMPP[zamtel]: Got PDU:
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG: SMPP PDU 0x7f6fe8000a50 dump:
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   type_name:
>> >> bind_transmitter_resp
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   command_id: 2147483650 =
>> >> 0x80000002
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   command_status: 23 =
>> >> 0x00000017
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   sequence_number: 1 =
>> >> 0x00000001
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG:   system_id: "crystaline"
>> >> 2016-04-06 18:32:19 [1884] [8] DEBUG: SMPP PDU dump ends.
>> >> 2016-04-06 18:32:19 [1884] [8] ERROR: SMPP[zamtel]: SMSC rejected
>> >> login
>> >> to transmit, code 0x00000017 (Unknown/Reserved).
>> >> 2016-04-06 18:32:19 [1884] [8] ERROR: SMPP[zamtel]: Couldn't connect
>> >> to
>> >> SMS center (retrying in 10 seconds).
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG: SMPP[zamtel]: Got PDU:
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG: SMPP PDU 0x7f6fec000a50 dump:
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   type_name: bind_receiver_resp
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   command_id: 2147483649 =
>> >> 0x80000001
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   command_status: 23 =
>> >> 0x00000017
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   sequence_number: 1 =
>> >> 0x00000001
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG:   system_id: "crystaline"
>> >> 2016-04-06 18:32:19 [1884] [7] DEBUG: SMPP PDU dump ends.
>> >> 2016-04-06 18:32:19 [1884] [7] ERROR: SMPP[zamtel]: SMSC rejected
>> >> login
>> >> to receive, code 0x00000017 (Unknown/Reserved).
>> >> 2016-04-06 18:32:19 [1884] [7] ERROR: SMPP[zamtel]: Couldn't connect
>> >> to
>> >> SMS center (retrying in 10 seconds).
>> >>
>> >
>> >
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>> End of users Digest, Vol 116, Issue 14
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>
>
>
> --
> Thanks & Regards,
> Rajiv Saxena
> Mob: +919951385776
>

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