Hello Richard,
Thanks for the quick response. I tried both the paper tray and manual
feed slot which both have the same problem. This lead me to believe that
if slipping actually occurred, it will be the rollers deep inside the
printer. Unfortunately, the printer user manual which doesn't include
instructions for cleaning the roller inside the printer but the paper
pickup roller serving the paper tray only.
And I would like to add, the shift is gradually/accumulative. That
means, the first row is well aligned, and start from second row it
starts to shift down a little bit, third row doubles that, and so on.
This lead me to believe it shouldn't be a slipping issue as it won't be
that consistent.
Thanks,
Hartman
On 23/03/2024 00:46, Richard England wrote:
I don't own this printer model but it sounds like the paper could be
slipping inside (and the rollers aren’t moving the paper through the
printer correctly). Try cleaning the rollers inside the printer with a
lint free damp cloth (make sure not too damp and printer is switched
off and unplugged)
~~R
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