Forwarding Keith's and Rory's answers, below, to Allen, who is not
subscribed to the list. Andrea
Rory O'Farrell wrote:
On Wed, 02 Jan 2013 11:48:44 -0500
"Keith N. McKenna"<keith.mcke...@comcast.net> wrote:
Allen Aldridge wrote:
I am using an HP PC with Apache Open Office 3.4.1 on Windows 7.
I have deleted the soffice.bin on numerous occasions and changed the user to
user.1 - user.7
Sometimes I can get a spreadsheet up, but for the most part Office will not
even open.
On my latest attempt I tried to open OPENOFFICE.
Document Recovery comes up and shows that Untitled 1 is not recovered yet.
Start Recovery is hit and the file shows RECOVERED
NEXT is then hit
Open Office opens up
I then try to FILE OPEN
Document Recovery opens
Due to unexpected error Untitled1 is not recovered.
the OPEN FILE page comes up and is locked and the only way to unlock it is to
open Task Manager and delete soffice.bin
Please give me some idea of how to fix the incompatible error in my system.
Understand that i have removed the OPENOFFICE from my system and re-installed
and that before I upgraded to your new 3.4.1 it worked fine. I have a user
name at ad...@yahoo.com and tried to file a report, but I apparently don't
understand your system for reporting.
THANK YOU FOR ANY HELP
Allen
Allen D Aldridge
ad...@yahoo.com
252-240-1425
107 Hoffman Beach Rd
Atlantic Beach, NC 28512-5914
Allen;
Please read the Release Notes:
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues
Apache OpenOffice 3.4.0 and 3.4.1 manage the user profile differently
than previous versions. The old user profile is automatically converted
so that users can keep their extensions and settings. In a minority of
cases, especially with highly customized profiles (many extensions or
customizations) the conversion doesn't succeed. Common symptoms are:
frequent application crashes, problems with dictionaries or thesaurus,
OpenOffice starting and crashing after a few seconds. To solve this,
just reset/rename your user profile as explained in the official
OpenOffice forum.
http://user.services.openoffice.org/en/forum/viewtopic.php?t=12426
Regards
Keith
Keith: the change in User name is sufficient to cause a new profile be
generated, so that should rule out a user profile problem.
@Allen: have you any continuous backup system running? Comodo (for example)
has been known to cause crash problems when it touches OpenOffice files. It is
worth starting OpenOffice with no file, going to /Tools /Options
/OpenOffice.org /Online Updates and turning off any checks for online updates.
It may be best to completely restart OpenOffice after this, including its
Quickstarter (often easiest to Power down/10 second delay/up the computer).
If you start Windows in Safe Mode (F8 when "Starting Windows" message on
screen), is OpenOffice stable then? If so, the problem is almost certainly caused by
some interaction with another program running in the background.
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