I support what Simon proposes to do for the following reasons: 1. We are talking about posts to users #oo.a.o from non-subscribers, so they have to be moderated *somehow.*
2. There has never been, in my recollection, any occasion where one of those posts that has not been met by a response that is exactly what Simon is proposing to provide and suggests that all moderators provide as an automatic courtesy to those requests for support. 3. This is most likely to be a consistent, civil response. 4. It will save an administrator or other having to forward replies from folks who don't know the OP is not subscribed and reply only to the list. 5. It will save the Op's request being immortalized on the list archive. Simon could have simply instituted this practice on his own and we'd not be the wiser. Instead, he raised the issue as a practice for all moderators, giving other moderators and list participants an opportunity to weigh in. I, for one, am willing to accept Simon's treatment of this specific case and thank him for it. Other moderators can say what they will or won't do. I don't think there is a slavish following of a blind principle of any value in this instance. - Dennis -----Original Message----- From: Simon Phipps [mailto:si...@webmink.com] Sent: Tuesday, December 2, 2014 13:51 To: users@openoffice.apache.org Subject: Re: Quick Office Pro On Tue, Dec 2, 2014 at 7:52 PM, Dave Barton <d...@tasit.net> wrote: > Simon Phipps wrote: > > On Tue, Dec 2, 2014 at 3:41 PM, Dave Barton <d...@tasit.net> wrote: > > > >> Simon Phipps wrote: > >>> MODERATORS: I have started rejecting incoming e-mails like this one > >> with a > >>> message stating that QuickOffice is unrelated to Apache and AOO and > they > >>> should contact their supplier. I suggest other moderators adopt the > same > >>> approach. > >>> > >>> S. > >> > >> -1 > >> > >> We are MODERATORS, not the list police. > >> > > > > Please explain why you believe questions about QuickOffice are in-scope > for > > this list and thus should not be rejected by moderators? > > > > Thanks, > > > > S. > > I do not claim that questions about Quick Office Pro are in-scope for > the list. My objection is based on the principle, not the Quick Office > Pro issue itself. As per my reply to Jim, I maintain that, in accordance > with ASF guidelines, it is not our responsibility to answer posts on > behalf of the list (albeit by way of rejection notices), or make > arbitrary decisions about what the list should or shouldn't see or have > to deal with. > I'd welcome other views as I think this outlook is pedantic. Rejecting irrelevant spam is not "answering posts". > > As inconvenient (probably irritating) as it is for list subscribers to > see this kind of post, we stand at the top of a very slippery slope if > we, as individuals, start making this kind of unilateral arbitrary > decision. Many times I see posts held for moderation where my gut > reaction might be "What the .... has this to do with AOO" or "Oh .... > this is just another meaningless rant". Do I arbitrarily go with my gut > reaction and reject it (with a sweet little note), or do I follow the > ASF guidelines and allow the list subscribers deal with posts to THEIR > list as THEY see fit? > I'm not suggesting filtering or answering relevant forum traffic in any way, especially not the sort of posts you refer to. QuickOffice posts are effectively spam and I am suggesting the moderators treat them as they do the other spam arriving in the queue, except with a polite response to the confused originator instead of just ignoring them. I propose that, if the ASF/AOO PMC and more importantly the list > subscribers, want us to act as (in my opinion) list police, we put this > proposal forward and if accepted/approved we set up some kind of > arrangement (eg. a wiki page) to coordinate, agree or compromise on > these matters That's overkill for this specific case. -1 S. --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
