On 02/15/2018 12:30 PM, Winter wrote:

> My opinion is correct 

Your opinion holds water for you, and you alone.

For other people, your opinion is not only flat out wrong, but also
anti-intuitive, counter-productive, and guarantee to ensure zero
productivity.

>If this is the way your Tech responds to customers 

You do realize that you are not communicating with tech support, don't you?

>I can see why you create an inferior product. 

Inferior/superior has to do with the specific use case for which the
product is being used. For some use cases, Apache OpenOffice is several
orders of magnitude superior to Microsoft Office.  For other user cases,
the reverse is true.

>You could have listened to my concerns instead you want to

What is intuitive for one person, is anything but intuitive for another
person. Consider, for example, the difference between somebody who
learned keyboarding using vi, and somebody who learned keyboarding using
EMACS, and somebody who learnt keyboarding using WordStar.

All three users will be more productive (^1) in the environment that
they learned keyboarding in, than using a GUI interface. However, for
somebody who learned keyboarding via a GUI, vi, EMACS, and WordStar are
incomprehensible mysteries that are grossly inefficient.

>You know damn well the intent of my sentence 

>From where I'm sitting, your intent is either to prove that your IQ is
the reciprocal of what you claim it is, or else that you have zero
knowledge about keyboarding, data entry, or even computers in general
--- including how to use basic office software.

> product should not be so complicated that I have to dig through forums to do 
> your job.

The job of the user is to learn what their tools are, and how to use
them. People that can't be bothered learning what their tools are, and
how to use them, find everything complicated.


^1: The research implies that a knowledgable user is more than twice as
productive using keyboard commands, and GUI commands.


jonathon

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