Hi,

On Tue, Aug 8, 2023 at 9:21 PM David Johnson <djohn...@maxistechnology.com>
wrote:

> Good afternoon all,
>
> We had a confluence of events hit all at once and need help desperately.
> Our Ovirt engine system recently crashed and is unrecoverable. Due to a
> power maintenance event at the data center, 1/3 of our VM's are offline.
>
> I have recent backups from the engine created with engine-backup.
>

How do you run engine-backup for backups? What version? What OS?


>
> I installed a clean Centos 9 and followed the directions to install
> the ovirt-engine .
>
> After I restore the backup, the engine-setup fails on the keycloak
> configuration.
>
> *From clean system:*
>
> *Install: **(Observe failed scriptlet during install, but rom install
> still succeeds)*
>
> [root@ovirt2 administrator]# dnf install -y ovirt-engine
> Last metadata expiration check: 2:08:15 ago on Tue 08 Aug 2023 10:11:31 AM
> CDT.
> Dependencies resolved.
>
> =============================================================================================================================================================
>  Package                                                      Architecture
>       Version                            Repository
>  Size
>
> =============================================================================================================================================================
> Installing:
>  ovirt-engine                                                 noarch
>       4.5.4-1.el9                        centos-ovirt45
>  13 M
> Installing dependencies:
>  SuperLU                                                      x86_64
>       5.3.0-2.el9                        epel
> 182 k
>
> (Snip ...)
>
>
>
>
>
> *  Running scriptlet: ovirt-vmconsole-1.0.9-1.el9.noarch
>
> 60/425Failed to resolve allow statement at
> /var/lib/selinux/targeted/tmp/modules/400/ovirt_vmconsole/cil:539Failed to
> resolve AST/usr/sbin/semodule:  Failed!*
>
>
This might cause a problem later on, but I do not think it's related to
your current issue.


>
> (Snip ...)
>  xmlrpc-common-3.1.3-1.1.el9.noarch
>    xorg-x11-fonts-ISO8859-1-100dpi-7.5-33.el9.noarch
>   zziplib-0.13.71-9.el9.x86_64
>
> Complete!
>
>
> *Engine-restore (no visible issues):*
>
> [root@ovirt2 administrator]# engine-backup --mode=restore
> --log=restore1.log --file=Downloads/engine-2023-08-06.22.00.02.bak
> --provision-all-databases --restore-permissions
> Start of engine-backup with mode 'restore'
> scope: all
> archive file: Downloads/engine-2023-08-06.22.00.02.bak
> log file: restore1.log
> Preparing to restore:
> - Unpacking file 'Downloads/engine-2023-08-06.22.00.02.bak'
> Restoring:
> - Files
>
> ------------------------------------------------------------------------------
> Please note:
>
> Operating system is different from the one used during backup.
> Current operating system: centos9
> Operating system at backup: centos8
>
>
I do not think this is the problem, but you might try as well on centos8.


>
> Apache httpd configuration will not be restored.
> You will be asked about it on the next engine-setup run.
>
> ------------------------------------------------------------------------------
> Provisioning PostgreSQL users/databases:
> - user 'engine', database 'engine'
> - user 'ovirt_engine_history', database 'ovirt_engine_history'
> - user 'ovirt_engine_history_grafana' on database 'ovirt_engine_history'
>
>


> Restoring:
> - Engine database 'engine'
>   - Cleaning up temporary tables in engine database 'engine'
>   - Updating DbJustRestored VdcOption in engine database
>   - Resetting DwhCurrentlyRunning in dwh_history_timekeeping in engine
> database
>   - Resetting HA VM status
>
> ------------------------------------------------------------------------------
> Please note:
>
> The engine database was backed up at 2023-08-06 22:00:19.000000000 -0500 .
>
> Objects that were added, removed or changed after this date, such as
> virtual
> machines, disks, etc., are missing in the engine, and will probably require
> recovery or recreation.
>
> ------------------------------------------------------------------------------
> - DWH database 'ovirt_engine_history'
> - Grafana database '/var/lib/grafana/grafana.db'
>
>
No Keycloak DB restored. I guess it was not backed up, perhaps not even
configured.


> You should now run engine-setup.
> Done.
> [root@ovirt2 administrator]#
>
>
> *Engine-setup :*
>
> [root@ovirt2 administrator]# engine-setup
> [ INFO  ] Stage: Initializing
> [ INFO  ] Stage: Environment setup
>           Configuration files:
> /etc/ovirt-engine-setup.conf.d/10-packaging-jboss.conf,
> /etc/ovirt-engine-setup.conf.d/10-packaging.conf,
>           /etc/ovirt-engine-setup.conf.d/20-setup-ovirt-post.conf
>           Log file:
> /var/log/ovirt-engine/setup/ovirt-engine-setup-20230808124501-joveku.log
>           Version: otopi-1.10.3 (otopi-1.10.3-1.el9)
> [ INFO  ] The engine DB has been restored from a backup
>
> *[ ERROR ] Failed to execute stage 'Environment setup': Cannot connect to
> Keycloak database 'ovirt_engine_keycloak' using existing credentials:
> ovirt_engine_keycloak@localhost:5432*
>
>
Despite the above, engine-setup tries to connect to the Keycloak DB. Not
sure why. Perhaps check/share also relevant snippets of the setup log.
Anyway, I think you should be able to make it not try this, by finding and
removing a file under /etc/ovirt-engine/engine.conf.d/ - should be
12-setup-keycloak.conf. I am writing from memory - do not have an engine
setup available to check on anymore.


> [ INFO  ] Stage: Clean up
>           Log file is located at
> /var/log/ovirt-engine/setup/ovirt-engine-setup-20230808124501-joveku.log
> [ INFO  ] Generating answer file
> '/var/lib/ovirt-engine/setup/answers/20230808124504-setup.conf'
> [ INFO  ] Stage: Pre-termination
> [ INFO  ] Stage: Termination
>
>
> *[ ERROR ] Execution of setup failed[root@ovirt2 administrator]#*
>
>
> *Engine-cleanup results:*
> (snip)
>

(snip) is too late here, to see if it cleaned the engine DB (and others).


> [ INFO  ] Stage: Clean up
>           Log file is located at
> /var/log/ovirt-engine/setup/ovirt-engine-remove-20230808120445-mj4eef.log
> [ INFO  ] Generating answer file
> '/var/lib/ovirt-engine/setup/answers/20230808120508-cleanup.conf'
> [ INFO  ] Stage: Pre-termination
> [ INFO  ] Stage: Termination
> [ INFO  ] Execution of cleanup completed successfully
> [root@cen-90-tmpl administrator]#
>
>
>
> *Engine backup (restore) results:*
>
>
> [root@ovirt2 administrator]# engine-backup --mode=restore
> --log=restore1.log --file=Downloads/engine-2023-08-06.22.00.02.bak
> --provision-all-databases --restore-permissions
> Start of engine-backup with mode 'restore'
> scope: all
> archive file: Downloads/engine-2023-08-06.22.00.02.bak
> log file: restore1.log
> Preparing to restore:
> - Unpacking file 'Downloads/engine-2023-08-06.22.00.02.bak'
> Restoring:
> - Files
>
> ------------------------------------------------------------------------------
> Please note:
>
> Operating system is different from the one used during backup.
> Current operating system: centos9
> Operating system at backup: centos8
>
> Apache httpd configuration will not be restored.
> You will be asked about it on the next engine-setup run.
>
> ------------------------------------------------------------------------------
> Provisioning PostgreSQL users/databases:
> - user 'engine', database 'engine'
>
> *FATAL: Existing database 'engine' or user 'engine' found and temporary
> ones created - Please clean up everything and try again*
>
>
Meaning, the engine DB was not cleaned. If it's for production, I recommend
reinstalling the OS. If it's just for testing, you can try:

1. Make sure there are no postgresql clients connected (engine, dwh,
grafana, etc.)
2. systemctl stop postgresql-server
3. rm -rf /var/lib/pgsql/data

Then try again restore and setup. All of this is also from memory, sorry
for mistakes if any.

Good luck and best regards,
-- 
Didi
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