> -----Original Message----- > From: Caldarale, Charles R [mailto:[EMAIL PROTECTED] > Sent: Thursday, January 10, 2008 11:00 AM > To: Tomcat Users List > Subject: RE: problem with data input > > > > From: Steve Ingraham [mailto:[EMAIL PROTECTED] > > Subject: RE: problem with data input > > > > I have checked the WEB-INF/lib for other duplicated .jar > > files. I have not seen any. > > Good. > > > What is the next step for troubleshooting the problem? > > You'll need to trace what's going on in the webapp and the > database when attempts are made to update the area in > question. Your DB most likely has some form of debugging > capability that you can enable, hopefully with some filtering > capability that will avoid generating tons of irrelevant > traces. Also, if there's any debugging or logging built into > the webapp of interest, turn that on. If all else fails, put > logging (or print) statements in the webapp to see what's > really going on when this particular kind of data is being > entered. The webapp could be generating ill-formed SQL, > sending it to the DB, and eating any exceptions generated; > many other failure modes are also possible, but you'll need > information from within the webapp and DB to find out what. > Ok, I understand about getting more information on this. However, I lack the knowledge to go about doing so without some assistance. This is a system that I have inherited and that I just marginally understand. I can work through the steps necessary to do what you are talking about but I do not know what those steps are, where to go to do them or how to go about doing them without some guidance. If you have the time to walk me through this could you direct me on where and how I turn on debugging for the webapp and/or the database?
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