Mark:

        Heya. I've documented some troubleshooting pages for getting
VNC to work thru a firewall here:

http://faq.gotomyvnc.com/fom-serve/cache/63.html

        Two quick questions though..first, .what error message do you
see when it fails to work? And second...have you tried connecting
to the VNC servers behind this appliance *without* first establishing
a VPN connection to it?

-Scott

> >>I have created the Custom Virtual server for the systems and created an
> >>entry for TCP (port 5800) and UDP (port 5900) for the server.
> >>
> >>
> >[snip]
> >
> >I'm not sure if it is the only problem, but VNC doesn't use UDP.  Port
> >5900 should be TCP.  Also, port 5800 is only needed if you want to use the
> >built in HTTP server to serve the Java viewer.
> >
> I guess I forgot to mention I did try 5900 as a TCP port first.
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