Erica Cathers wrote: >We've been having an error message pop up when the computer boots up, about >WinVNC.exe not being able to locate a dll, specifically VNCHooks.dll. > >It looks like we have both WinVNC v.3.3.3 and RealVNC free edition 4.1.1 >installed. The RealVNC 4.1.1 is the one that starts on its own at boot up, >and looks like the newer software. > >Is there any reason to have both? Is the "missing dll" message coming from >the old version, which maybe could just be uninstalled? > >FYI--The computer is running Windows 2000. > >EC >_______________________________________________ >VNC-List mailing list >VNC-List@realvnc.com >To remove yourself from the list visit: >http://www.realvnc.com/mailman/listinfo/vnc-list > > > I just troubleshooted a situation where the antivirus software was set to find malware as well as viruses It would not allow the proper installation of VNC while AV was protecting the PC
It also had to be entered into an allowed software list for: the AV software the Operating system firewall the third party firewall the port forward router evets<->steve dranem<->menard _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list