Title: Small Business IT Update
August 25, 2004 Published by  WhatIs.com

Small Business IT Update

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IN THIS ISSUE:
  >  SMBs need solid networks, too
  >  For contact centers, going virtual is a reality
  >  Security pros should practice what they preach
  >  More headlines
  >  Summer Favorites
  >  Network security with Michael Gregg
  >  Online on target?
  >  The Missing Link: Need a job? Go east, young man!
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Headlines

SMBs need solid networks, too
[SearchSmallBizIT.com]
Smaller businesses often have the same networking needs as larger ones -- with a couple of caveats. Their networks have to be simple to manage and relatively inexpensive.
MORE INFO:
Find some good Web resources on managing your network
Get some different options for securing your network

For contact centers, going virtual is a reality
[SearchCRM.com]
Looking for a way to cut back on those notoriously high turnover rates for customer service reps? The answer may be keeping your agents at home.

Security pros should practice what they preach
[SearchSecurity.com]
Calling privacy "a neglected area" in information security, expert Sarah Gordon says security professionals need to set an example by taking advantage of technical and policy solutions.

More headlines
[From around the Web]
Oracle expanding into midmarket (CNET News.com)
NetSuite woos QuickBooks users (SearchCRM.com)
Microsoft relents, helps users delay SP2 upgrade (SearchWin2000.com)

Also on the site

FEATURED TOPIC:  Summer Favorites
Since this summer's debut of SearchSmallBizIT.com, we've posted hundreds of articles, tips and advice columns on IT for small and medium-sized businesses. Here are the most popular items based on our readers' interests.

ASK THE EXPERTS:  Network security with Michael Gregg
Securing networks and keeping abreast of the latest updates can be a major challenge. Michael Gregg offers his broad experience in networking to help you with your network administration and security questions.

POLL:  Online on target?
How would you describe your company's Web site? After you vote, you can see how other site members answered.



The Missing Link

Need a job? Go east, young man!
[eWeek]
Silicon Valley and Boston are so 1999. According to IT career site Dice.com, Washington, D.C., is the place to be in IT because Uncle Sam needs geeks for defense and homeland security IT projects. New York is the other hot spot, thanks largely to a recovering financial services industry. So, if you need a job, a capital idea would be to go East, young man -- or more specifically, go mid-Atlantic.


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