Hello all,

The first release of our product using WIX has now passed and without event.
We are now testing the next version of our product (we have rolled over all
the GUIDs... Including the component guids [not sure if this is needed]).
Sadly when the current copy of the product is removed from a system that has
the previous version installed some of the registry settings are left behind
(only the keys, all the values are removed). People frequently run multiple
version of our product at the same time...:(

The logs seem strange. If I remove it normally I find this entry in the log
for the component that contains all the registry settings that are not
removed:

 MSI (s) (D0:7C) [13:55:43:592]: Component: cReg; Installed: Local;
Request: Absent;   Action: Absent

However on a faulty system I get this instead:

MSI (s) (A8:18) [09:44:40:402]: Component: cReg; Installed: Local;
Request: Absent;   Action: FileAbsent

And the section before reports:

MSI (s) (A8:18) [09:44:40:355]: Disallowing uninstallation of component:
{8BC7254E-904C-4D3D-A81B-0CDB32CB5848} since another client exists
MSI (s) (A8:18) [09:44:40:386]: Disallowing uninstallation of component:
{926BBED4-1EC0-443B-8162-79B10AC80CF6} since another client exists
MSI (s) (A8:18) [09:44:40:386]: Disallowing uninstallation of component:
{926BBED4-1EC0-443B-8162-79B10AC80CF6} since another client exists
MSI (s) (A8:18) [09:44:40:402]: Disallowing uninstallation of component:
{DCDC5134-64B3-499D-8FE5-962FCC959884} since another client exists
MSI (s) (A8:18) [09:44:40:402]: Disallowing uninstallation of component:
{DCDC5134-64B3-499D-8FE5-962FCC959884} since another client exists


There are very many of these and the GUIDS do not line up with anything I
have, possibly they are third party components and the message it gives me
is true and desirable since the previous version of the product is still
using them....

Has anyone got any ideas why I'm getting this problem, or if anything of
what I have said jumps out as insane?

Kind Regards

Simon Topley


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