Is there a big complaint? I thought it was just that many people prefer a 
mailing list to a forum, in the same way that you prefer a forum to a mailing 
list. 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Christopher Painter
> Sent: Monday, June 02, 2008 2:16 PM
> To: General discussion for Windows Installer XML toolset.
> Subject: Re: [WiX-users] Improve the WiX mailing list
> 
> A forum instead of a mailing list would go a long way to 
> solve the problem.   While vBulletin is standard out of the 
> box, I actually like the feature over at the Microsoft forums 
> where topics can be attributed as  a Question and as 
> Answered.   This allows a group of volunteers to see who has 
> been assisted and who has not.
>    
>   BTW, this is one place where I feel that their is a 
> disconnect between the leaders and the users of WiX.     I've 
> posted over 3,500 times on InstallShield Community helping 
> many, many people over the years and personally I don't see 
> what the big complaint is about going to a forum based system.
>   
> 
> Rob Mensching <[EMAIL PROTECTED]> wrote:
>   Answering questions takes time. Depending on the complexity 
> of the question and the amount of time available some 
> questions may go unanswered for a very long time. The only 
> thing I know to do is to keep doing research and follow up 
> with your own question with whatever extra research you may 
> have found narrowing down the complexity of the question 
> until someone has cycles to answer it...
> 
> I'm answering "community" stuff tonight since I'm home sick 
> and can't sleep any longer but don't have enough focus to dig 
> into technical problems.
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Riyaz Mogharabin
> Sent: Monday, June 02, 2008 00:09
> To: wix-users@lists.sourceforge.net
> Subject: [WiX-users] Improve the WiX mailing list
> 
> Dear All,
> 
> I hope you are fine and doing well.
> 
> I have a question from you experts about the mailing lists. How can we
> manage the WiX mailing list to ensure most of the emails are answered?
> 
> I personally have sent some emails to the group that I'm sure 
> they have
> answers, but nobody has answered them yet, and perhaps will 
> never answer.
> How can we change this? How can we have a guarantee that all 
> the mails are
> answered and if necessary are treated with? (Some of them may 
> need research
> and maybe useful to be added in the next releases.)
> 
> Maybe we can have an index or a list of the emails with no 
> answers? And try
> to answer them one by one? Do not forget that the archive is 
> a very good
> help besides the documentation.
> 
> I hope there are good suggestions for this.
> 
> Regards,
> 
> Riyaz

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