The FileAbsent means you've got some kind of sharing issue. Make sure you don't have another component with the same guid or another product using it. Phil W
-----Original Message----- From: Yannick [mailto:abgrallyann...@free.fr] Sent: Tuesday, January 10, 2012 12:07 AM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] X64 issue on uninstall Hi, 1. Was the service executable removed? No, it is still in my folder. 2. Was the service entry removed from the service applet. The service entry is still present and the service is running (should be stopped) 3. Are you using ServiceInstall elements to install/uninstall the service? yes. Here are my settings: <ServiceInstall ErrorControl="normal" Type="shareProcess" DisplayName="My Service" Name="MyServer" Start="auto" Vital="yes" /> <fw:FirewallException Id="MyServerException" Name="My Service" Port="[MYPORT]" Profile="all" Scope="localSubnet" Protocol="tcp" IgnoreFailure="yes" /> <ServiceControl Id="MyServiceControl" Remove="uninstall" Name="MyServer" Start="install" Stop="uninstall" /> 4. What does the log say about the component state (as in Component:..... Request: Absent Action: )? MSI (s) (B0:48) [15:02:55:420]: Component: My_Server; Installed: Local; Request: Absent; Action: FileAbsent MSI (s) (B0:48) [15:02:55:420]: Component:My_Server_Configuration; Installed: Local; Request: Absent; Action: FileAbsent I have a second service (instrument). This one is correctly uninstalled MSI (s) (B0:48) [15:02:55:420]: Component: Client; Installed: Local; Request: Absent; Action: Absent MSI (s) (B0:48) [15:02:55:420]: Component: My_Instrument_Server; Installed: Local; Request: Absent; Action: Absent Thanks, Yannick A Wilson, Phil-2 wrote > > That log extract is not necessarily anything to do with the problem. > > 1. Was the service executable removed? > 2. Was the service entry removed from the service applet. > 3. Are you using ServiceInstall elements to install/uninstall the service? > 4. What does the log say about the component state (as in Component:..... > Request: Absent Action: )? > > Phil W > > -----Original Message----- > From: Yannick [mailto:abgrallyannick@] > Sent: Monday, January 09, 2012 4:36 AM > To: wix-users@.sourceforge > Subject: [WiX-users] X64 issue on uninstall > > Hi, > > I'm using Wix to install my application. On a 32 bit compurer, install and > uninstall are going well. > > On a 64 bit computer, install process is running well but I've got the > following message when uninstalling and so, some files (and service) > remain on the machine. > > (part of my log) > MSI (s) (B0:48) [15:02:55:403]: Allowing uninstallation of shared > component: > {20BB7E11-C9DD-460C-B850-59A53A538D7B}. Other clients exist, but installed > to a different location > MSI (s) (B0:48) [15:02:55:403]: WIN64DUALFOLDERS: Substitution in > 'C:\Program Files (x86)\CAMAG\CATS\Camag.Platypus.CommonMigration.dll' > folder had been blocked by the 1 mask argument (the folder pair's > iSwapAttrib member = 0). > MSI (s) (B0:48) [15:02:55:406]: WIN64DUALFOLDERS: Substitution in > 'C:\Program Files (x86)\MyApplication\MyService.exe' folder had been > blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0). > MSI (s) (B0:48) [15:02:55:407]: WIN64DUALFOLDERS: Substitution in > 'C:\Program Files (x86)\MyApplication\MyApplication.exe' folder had been > blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0). > MSI (s) (B0:48) [15:02:55:408]: Allowing uninstallation of shared > component: > {A76581EF-8A87-4460-BAFB-8D0058463277}. Other clients exist, but installed > to a different location > MSI (s) (B0:48) [15:02:55:408]: WIN64DUALFOLDERS: Substitution in > 'C:\Program Files (x86)\CAMAG\CATS\' folder had been blocked by the 1 mask > argument (the folder pair's iSwapAttrib member = 0). > MSI (s) (B0:48) [15:02:55:409]: Allowing uninstallation of shared > component: > {D15941A2-E643-433B-85B1-B0C7F720C3C8}. Other clients exist, but installed > to a different location > MSI (s) (B0:48) [15:02:55:409]: WIN64DUALFOLDERS: Substitution in > 'C:\Program Files (x86)\CAMAG\CATS\PlatypusServer.exe' folder had been > blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0). > MSI (s) (B0:48) [15:02:55:415]: WIN64DUALFOLDERS: Substitution in > 'C:\Program Files (x86)\MyApplication\log4net.dll' folder had been blocked > by the 1 mask argument (the folder pair's iSwapAttrib member = 0). > MSI (s) (B0:48) [15:02:55:416]: WIN64DUALFOLDERS: Substitution in > 'C:\Program Files (x86)\MyApplication\Help\MyFile.pdf' folder had been > blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0). > > Thanks for your help. > > > -- > View this message in context: > http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/X64-issue-on-uninstall-tp7167663p7167663.html > Sent from the wix-users mailing list archive at Nabble.com. > > ------------------------------------------------------------------------------ > Ridiculously easy VDI. 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