Hi Lachlan, Don't be sorry for not being able to replicate the problem. If nothing else, I can use this email as proof that I'm not simply being contrary and refusing to help them. :)
I'll look into the caching issues and see if that makes a difference. Cheers, Seona. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Behalf Of Lachlan Hardy > Sent: Tuesday, 17 August 2004 12:20 PM > To: [EMAIL PROTECTED] > Subject: Re: [WSG] Can someone reproduce these issues for me please? > > > Seona Bellamy wrote: > > > * On pages like About Us and Contact Details, the centre banner > apparently > > stays stuck at the top of the screen (i.e., the content of the page > > disappears under it as you scroll, and it's always on screen). > Does anyone > > else get this problem? I don't. More importantly, if anyone > else does, how > > do I make it stay in place? > > > > * If you browse the catalogue, sometimes the product listings > don't come up > > straight away. The page loads, finishes loading, and expands to > its required > > height, but the content doesn't show up until you roll your mouse over a > > link. Then it magically pops into view. I only get this problem > sometimes, > > they apparently get it all the time, and I can't figure out why it's > > happening. > > > > * In the View Details page for any of the products, there should be an > > Enquire Now button. It's there on mine. It's not there on the > client's. They > > don't believe that it's really there at all, in spite of the > fact that I can > > look in the code and see it. > > G'day Seona > > I'm afraid that I can't replicate any of the problems at all. I've used > Firefox 0.92, IE6, Netscape 7.1, Opera 7.23 on WinXP (with all the > latest patches bar SP2) and Safari 1.2 on OSX > > However, the latter problem in particular sounds like a caching problem, > either on the client's personal system or on their (or their ISP's) > proxy server. The other two could potentially be something to do with > the clients' settings, whether OS, browser or network > > If at all possible, I suggest investigating the problems from the > client's computer since you are unable to replicate them yourself. Get > the client to show you themselves. Then (if you haven't spotted a > problem yet) use their computer yourselves to try replication. If you > can replicate, then chase down the problem from there > > Sorry I couldn't help more > > Cheers, > Lachlan > ****************************************************** > The discussion list for http://webstandardsgroup.org/ > > Proud presenters of Web Essentials 04 http://we04.com/ > Web standards, accessibility, inspiration, knowledge > To be held in Sydney, September 30 and October 1, 2004 > > See http://webstandardsgroup.org/mail/guidelines.cfm > for some hints on posting to the list & getting help > ****************************************************** > > > --- > Incoming mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.733 / Virus Database: 487 - Release Date: 2/08/2004 > __________________________________________________________________ << ella for Spam Control >> has removed Spam messages and set aside Later for me You can use it too - and it's FREE! http://www.ellaforspam.com --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.733 / Virus Database: 487 - Release Date: 2/08/2004
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