> Or do we just dumb everything down until we have some small subset that > everyone understands?
I've often found the Nielsen goes too far - beyond "make it more usable", through to "make it more stupid" or even "cater to such a low common denominator that average users actually start to get frustrated with how dumb it is". Internal links aren't exactly rocket science, they're just a variation on "links take you to information". There's a base level of knowledge that users need to get by online, if they don't have that base level they need to learn it for their own sake. We often talk about "paving the cowpaths", but I get the impression Nielsen wants it paved, straightened, levelled, widened and labelled "Cow path, you can walk along it either forwards or backwards" every few metres. I usually agree with the spirit of Nielsen's articles, just not the conclusions and solutions proposed. h -- --- <http://www.200ok.com.au/> --- The future has arrived; it's just not --- evenly distributed. - William Gibson ****************************************************** The discussion list for http://webstandardsgroup.org/ See http://webstandardsgroup.org/mail/guidelines.cfm for some hints on posting to the list & getting help ******************************************************
