could this have anything to do with new volume shadow copy feature?

> On Aug 24, 2017, at 8:05 AM, Jeffrey Kain via 4D_Tech <[email protected]> 
> wrote:
> 
> I just made a very interesting discovery and thought I'd share it with the 
> group -- it's timely given the recent blog post by 4D about dashboards.
> 
> We're huge fans of dashboards here at Sweetwater, and our dashboard tool of 
> choice is Prometheus. We use this on all our major servers -- Exchange, 
> Postgres, MySQL, and others.  We decided to add our 4D Server to the mix. 
> This server is a 24-core Dell server running Windows Server 2012 Datacenter, 
> and it hosts, at peak, around 540 simultaneous 4D users and around 3000-3500 
> 4D processes. It runs great and it is extremely stable.
> 
> For the 4D Server dashboard, we feed certain statistics directly from 4D via 
> a SQL function call (poor-man's web service), and we recently installed the 
> Prometheus wmi_exporter tool which exports operating system-related data from 
> the Windows Management Instrumentation Service (WmiPrvSE.exe) into Prometheus 
> format.  The wmi_exporter tool is very fast and you have to look fast to see 
> it consume any resources at all, but when it is running, the Microsoft 
> WmiPrvSe.exe process periodically wakes up and consumes 4% of our 24-core 
> server for 10-12 seconds. This happens about once every 15 minutes.
> 
> When this is happening, 4D Server slows to a crawl. Clients start to 
> beach-ball, pause, or have their network connections broken and throw runtime 
> errors. Some astute users actually noticed this 15 minute cycle, and after I 
> dug into it it turns out that is exactly the case and is 100% reproducible.
> 
> We had the dashboard turned on all day Tuesday, and we received dozens of 
> support tickets from users complaining about slow performance in 4D. On 
> Wednesday, we ran without the seemingly harmless wmi_exporter service 
> enabled, and we didn't receive a single support ticket.
> 
> My guess is that wmi_exporter may be asking for a particular statistic that 
> takes Windows a significant amount of time to collect. We may try to scale it 
> back and turn our measured statistics on one by one until we can determine 
> the problem. But until then, we can live without the dashboard (beautiful as 
> it was on the 60-inch 4K display...).
> 
> Jeff
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