Jeffrey,

We have seen this in v13 (but I imagine it would work the same) any time a user 
has a record locked, for example in an Input Layout, and the Client crashes 
requiring a Ctl-Alt-Del. The lock on the record remains forever whether the 
User is logged in or not and only a restart of the Server can unlock the record.

Good Luck,
Kevin Abraham
Digital Retirement Solutions
[email protected]

On Sep 18, 2017, at 8:10 AM, Jeffrey Kain via 4D_Tech <[email protected]> 
wrote:

> Has anyone who uses v16 run across false record locks being reported?
> 
> On two occasions now over the past 3 weeks, we've run across locked records 
> where 4D reports that the user locking the record is not even signed in to 
> 4D. 
> 
> Locked Attributes seems to be giving the same information that 4D's user mode 
> locked record dialog displays (which is good I guess), but since that user 
> isn't even connected to the server there's nothing that can be done to 
> resolve it, other than to restart the server.
> 
> Curious if anyone else has seen this?
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