Yes this is true but tips who do not remember history are doomed to repeat it. A person who consistently does not read instructions fully and then complains may never. Just remember they are customer and tell them you will have to bill them if they continue to not follow instructions, as this was not part of support agreement. Or if they would rather you can do do it for them and bill a lot for that service to make it worth while.
It’s really funny what customers think you should do for them. I just removed myself from a customer as I had converted a compiled only version of 4D ever 1.5.x to later version of 4D v11 and have been supporting them since. They sold the company and the asked me to to stay and support application, but that the new company had hoped another remote developer to do the conversion. They did not understand why I would not do this. Regards Chuck ------------------------------------------------------------------------------------------------ Chuck Miller Voice: (617) 739-0306 Informed Solutions, Inc. Fax: (617) 232-1064 mailto:cjmiller<AT SIGN>informed-solutions.com Brookline, MA 02446 USA Registered 4D Developer Providers of 4D and Sybase connectivity http://www.informed-solutions.com ------------------------------------------------------------------------------------------------ This message and any attached documents contain information which may be confidential, subject to privilege or exempt from disclosure under applicable law. These materials are intended only for the use of the intended recipient. If you are not the intended recipient of this transmission, you are hereby notified that any distribution, disclosure, printing, copying, storage, modification or the taking of any action in reliance upon this transmission is strictly prohibited. Delivery of this message to any person other than the intended recipient shall not compromise or waive such confidentiality, privilege or exemption from disclosure as to this communication. > On Oct 4, 2017, at 10:29 AM, Chip Scheide via 4D_Tech <[email protected]> > wrote: > > As Doug said different people learn differently. ********************************************************************** 4D Internet Users Group (4D iNUG) FAQ: http://lists.4d.com/faqnug.html Archive: http://lists.4d.com/archives.html Options: http://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
