Hi vance, I have tried a test as per the KB note. Results are similar as per previous tests…
Running a v15 app with 4Dv15.5 (64bit) as a Windows service does NOT work. Running the same app with 4Dv15.5 (32bit) as a Windows service DOES work. If I were to forgo the use of the 64-bit version of the v15.5 server, what do I lose? Regards, Ronnie > On 11 Sep 2018, at 11:02 PM, Vance Villanueva <[email protected]> wrote: > > Hi Ronnie, > > Please take a look at this KB in regards to Windows Server 2012: > > http://kb.4d.com/assetid=77139 <http://kb.4d.com/assetid=77139> > > Regards, > > Vance Villanueva > > > > <image6c2580.JPG> > Vance Villanueva > Technical Services Engineer > Telephone : +1-408-557-4600 > Email : [email protected] <mailto:[email protected]> > Web : www.4D.com <http://www.4d.com/> > 4D inc > 95 S. Market Street, Suite #240 > CA 95113 San Jose - United States > Standard : +1-408-557-4600 > Fax : +1-408-271-5080 > <image5420bb.PNG> <http://bit.ly/2L7fr94> > > > > > > > > > > > > > > > > > > > > > > From: Ronnie Teo [mailto:[email protected]] > Sent: Tuesday, September 11, 2018 12:30 AM > To: Vance Villanueva > Cc: 4D iNug Technical > Subject: Re: 4Dv15 applications as a Service in Windows Server 2012 > > Hi Vance, > > Yes, I have done that more than a few times. > > Regards, > Ronnie > Tarawerkz > > > On 11 Sep 2018, at 2:53 AM, Vance Villanueva <[email protected] > <mailto:[email protected]>> wrote: > > Hi Ronnie, > > Have you tried unregistering the service and re-registering it? > > http://kb.4d.com/assetid=77772 <http://kb.4d.com/assetid=77772> > > > Regards, > > Vance Villanueva > > > > Vance Villanueva > Technical Services Engineer > > 4D Inc > 95 S. Market Street, Suite #240 > CA 95113 San Jose > United States > > Téléphone : +1-408-557-4600 > Standard : +1-408-557-4600 > Fax : +1-408-271-5080 > Email : [email protected] <mailto:[email protected]> > Web : www.4D.com <http://www.4d.com/> > > > > > > -----Original Message----- > From: 4D_Tech [mailto:[email protected] > <mailto:[email protected]>] On Behalf Of Ronnie Teo via 4D_Tech > Sent: Sunday, September 09, 2018 9:21 PM > To: Jim Hays > Cc: Ronnie Teo; 4D iNug Technical > Subject: Re: 4Dv15 applications as a Service in Windows Server 2012 > > Hi Jim & Paul, > > This is my finding after testing over the weekend with Windows Server 2012 > and 4Dv15.5. > > Running a v15 app with 4Dv15.5 (64bit) as a Windows service does NOT work. > Running the same app with 4Dv15.5 (32bit) as a Windows DOES work. > > In the latter scenario, the database name appears in the Available tab on the > client software and we are able to log in and use the app as per normal. > > I do not understand why it does not work with the 64-bit version. > But my next question would be, what do we give up by not using the 64-bit > version of 4Dv15.5? > > Regards, > Ronnie > > > On 7 Sep 2018, at 7:59 PM, Jim Hays <[email protected] > <mailto:[email protected]>> wrote: > > Just to be clear, these are our steps. It may or may not be helpful in your > case. > > When we set up a built 4D server, we usually are logged in to the machine > with an Administrator level account. > Then we launch our built EXE by running As Administrator. (I think we have > to do this). > Once it is launched, we register the service using the 4D menu item. > > On two Win 2012 servers, we had to change the login account for the service > to a different user. > We were told that the "localsystem" account does not normally support network > services. > In most cases we just leave it as localsystem and it works fine. > > > Separately, Paul may be on the right track. Maybe the service launches, but > 4D is stopped when looking for the 4DC, or the data file, or something else > on startup. > > Consider looking at the 4D Folder where the Plugins are cached. It is > different (I think) when running as a service or running double-clicked. At > least we always see the that cache being rebuilt if we connect from a 4D > remote first one way, then the other. > Maybe 4D can't write to the 4D folder location when running as a service. > > Jim > > > > On Thu, Sep 6, 2018 at 11:32 PM Ronnie Teo <[email protected] > <mailto:[email protected]><mailto:[email protected] > <mailto:[email protected]>>> wrote: > Hi Jim, > > I’m testing both under the same account. > Double-clicking works while running under Service does not. > > FWIW, under the same account, running under service and direct app works for > v13 apps. > > > Regards, > Ronnie > > > On 7 Sep 2018, at 3:00 AM, [email protected] > <mailto:[email protected]> <mailto:[email protected] > <mailto:[email protected]>> wrote: > > From: Jim Hays <[email protected] <mailto:[email protected]> > <mailto:[email protected] <mailto:[email protected]>>> > To: 4D iNug Technical <[email protected] <mailto:[email protected]> > <mailto:[email protected] <mailto:[email protected]>>> > Subject: Re: 4Dv15 applications as a Service in Windows Server 2012 > > Could it be that the account that the service is running under doesn't have > network privileges? > Try setting the service to run under the Administrator account or the one > that works when you double-click the server exe. > > Jim > > > ********************************************************************** > 4D Internet Users Group (4D iNUG) > Archive: http://lists.4d.com/archives.html > <http://lists.4d.com/archives.html> > Options: https://lists.4d.com/mailman/options/4d_tech > <https://lists.4d.com/mailman/options/4d_tech> > Unsub: mailto:[email protected] > <mailto:[email protected]> > ********************************************************************** ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************

