On 13 Sep 2018, at 5:14 pm, Ronnie Teo via 4D_Tech <4d_tech@lists.4d.com> wrote:
> 
> Hi David,
> 
> Thanks for your tip.
> I have conducted the test as per your suggestion and from the results of the 
> test, it does not appear to be a firewall problem.
> 
> a)  4Dv15.5 (32-bit) - server app launched directly - database server appears 
> on Available tab on Client (works OK)
> b)  4Dv15.5 (32-bit) - server app run as Windows service - database server 
> appears on Available tab on Client (works OK)
> c)  4Dv15.5 (64-bit) - server app launched directly - database server appears 
> on Available tab on Client (works OK)
> 
> d)  4Dv15.5 (64-bit) - server app run as Windows service - Available tab on 
> Client is empty  (does NOT work)
> 
> For the failed service (d), when I highlight the service it shows that the 
> service is running.
> Further examination of the service properties shows that the service is NOT 
> running or has stopped.  
> I have to click the Start button again and even then, the available tab on 
> the client is still blank, connection fails.

I'm also chiming in late on this one but it sounds similar to an issue we 
encountered with v16R3. The application would crash when run as a service when 
calling SET ABOUT during the server startup. I think you could avoid the crash 
by ticking the "Allow service to interact with desktop" checkbox, or by 
removing the call to SET ABOUT.

cheers
J
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