Ooops, This was meant to be a private message to Escape support, but I guess it
could be a general question about why a picture created on an iPhone (HAIF)
converted to jpeg by the OS in an Airdrop transfer may not be the same as a
jpeg saved directly to the computer from a digital camera? At least an HAIF to
jpeg conversion is what I think is happening.
John
> On Oct 24, 2018, at 10:05 PM, JOHN BAUGHMAN <john...@hawaii.rr.com> wrote:
>
> Hi Danis,
>
> I am running in to a strange problem with QPix (3.7b2 and 4D v16R6
> Client/Server on Mac OS 10.13.6). The following is returning error -50,
> Parameter Error…
>
> $eror:=QPx_SetAreaPicture
> (eQPixEdit;aPicturesToEditPtr{aPictureThumbs}->)
>
> This installation has been running for several years and continues to
> run without any problems using a Sony digital camera. My client decided they
> wanted to start taking the pictures with an iPhone but are getting this
> error. It only happens with pictures taken by the iPhone. They are taking the
> following steps to get the pictures into 4D…
>
> 1. Take the photos on the iPhone. (I believe they are in HEIF format at
> this point). Up to 16 photos are taken.
> 2. Airdrop the selected photos to their computer.
> 3. Accept the photos into the download folder (They are now jpegs and
> all look good).
> 4. Move the selected photos into a new folder created for that patient.
> (Still look good)
> 5. import photos from folder into 4D. They all look good in 4D. Using…
> $Error:=QPx_ReadImageFileInPicture
> ($FullPathToDocuemnt;$loadedPicture)
> Also tried…
> READ PICTURE FILE
>
> Any attempt to load any of these pictures into a QPix Area gets this
> error, leaving the area empty.
>
> What might be going on here. Any help would be greatly appreciated. If
> you want I can send you a set of problematic photos. The zipped file is 14 mb.
>
> Also, have not heard anything more on Q2Pix. Is it close to coming out
> of beta. I am sorry that I was not able to help you test the beta.
>
>
> Thanks,
>
> John
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