Hi All, Tim recommended that I contact 4D TS - which I did. It turns out I had two issues.
1. There seems to be some directory issue with Parallels. Apparently even though I log in as a particular user (the lonely one I set up) it looks like Windows 10 Pro setup a Public user as well. And arrantly this created confusion between multiple desktops and … I’m still trying to understand these. 2. We don’t user 4D’s Users/Groups - or so I thought. There are remnants of when we did use them. Anyway, 4D Write Pro was only available to a user that is not the user I needed. So we set access to the groups in such a way that everyone will have access and voila 4D Wrote Pro commands work. I have got to learn to call 4D TS after a few hours of banging my head around instead of days. Shout out to 4D TS, Ty and Tim for the excellent and patient work. Appreciate, John… > Hi Tim, > > As I indicated (screen shots in email): > > Windows-> Help -> About… > > 4D v17.1 build 17.132790 32-bit. > > > > Explorer -> Plug-ins -> 4D Write… > > Incompatible… > > > > See I”m not crazy! <ok that may not be true> > > John… > > > >> On May 20, 2019, at 1:54 PM, Timothy Penner <tpen...@4d.com >> <mailto:tpen...@4d.com>> wrote: >> >> Hi John, >> >> I just double checked to make sure it is working as intended in v17.1 build >> 232790 >> https://imgur.com/a/guHinBS <https://imgur.com/a/guHinBS> >> >> Perhaps you are still using the 64 bit version of 4D? Can you double check >> under Help->About? >> >> -Tim >> >> >> >> >> <image95a2fc.JPG> >> Timothy Penner >> Senior Technical Services Engineer >> Email : tpen...@4d.com <mailto:tpen...@4d.com> >> Web : www.4D.com <http://www.4d.com/> >> 4D Inc >> 95 S. Market Street, Suite #240 >> CA 95113 San Jose - United States >> Standard : +1-408-557-4600 >> Fax : +1-408-271-5080 >> <imaged74772.JPG> <https://events.4d.com/> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> From: John J Foster <trueg...@isomedia.com <mailto:trueg...@isomedia.com>> >> Sent: Monday, May 20, 2019 12:50 PM >> To: Timothy Penner <tpen...@4d.com <mailto:tpen...@4d.com>> >> Cc: 4D iNug Technical <4d_tech@lists.4d.com <mailto:4d_tech@lists.4d.com>> >> Subject: Re: 4D Write Pro: License or privilege error >> >> Hi Tim, >> >> You do know I downloaded from the 4D site in which the download includes the >> plugins? On this page it says: >> >> https://us.4d.com/note-about-4d-v17-32-bit-versions >> <https://us.4d.com/note-about-4d-v17-32-bit-versions> >> >> “The remaining 32-bit releases in the 4D Product line (4D Server on Mac, 4D >> Volume Desktop, and Developer Edition Mac and Windows) can still be >> downloaded here, but have been deprecated and will no longer be available >> with future major releases of 4D.” >> >> Since the only place I saw 4D Write 32 bit was in this download… >> >> https://download.4d.com/Products/Current/ >> <https://download.4d.com/Products/Current/> >> >> So if this is not correct then how do I match the correct 4D Write 32bit >> with the correct 4D 32 bit app (Windows and Macintosh)? >> >> Note: Since only 4D v17.1 is available with a 32bit I’d like to go with >> that. I don’t think I want my client using R releases. >> >> This is very very confusing to me! >> >> John... > ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **********************************************************************
