Thanks Chip and Narinder
There seems to be a problem which is not obvious to me!
I'll try again in the week and have a look at our security device in some 
detail!

Steve

´╗┐On 09/11/2019, 15:25, "Chip Scheide" <4d_o...@pghrepository.org> wrote:

    I tried...
    get an error - no access
    at/on.for this url : 
https://kb.4d.com/TN/2018/18-19_4DCollectionEntityLB.zip
    
    not logged in, OS X 10.14 Firefox quantum 69.0.3
    Chip
      
    > Dear 4D collective
    > 
    > I am unable to download the technote materials 
    > https://kb.4d.com/assetid=78151
    > I have tried the usual range of browsers, have logged in and am 
    > feeling a bit defeated. Any tips?
    > 
    > Thanks
    > Steve Shaw
    > 
    > UKVD
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