Hi all,

I’ve got a real head-scratcher! Any thoughts greatly accepted.

I’ve got three 4D customers. At the beginning of 2021, all three were running 
4D v16.4 C/S. Over the past couple of months, I’ve upgraded all to 4D v17.4. 
The first two upgrades went very smoothly. Last evening, I moved the last one 
to 4D v17.4. Everything APPEARED to be OK. However, this morning, when anyone 
tried to print anything from 4D, they received various “printing” errors. I 
restored them back to 4D v16.4 and the printing errors disappeared.

This customer is 2,000 miles away from me and I presently only have 
remote-access to their server. They have two (2) offices connected via a VPN. 
The Server and 4-users are in one office and 3-users are in the other office. 
The printers themselves are different makes and models and all the users in 
both offices had similar printing issues. As a test, I launched the 4D v17.4 
App on the server and opened the database as a local-database (single-user). I 
then tried to print the same documents they had been having issues with and 
everything printed correctly with no errors. HMMMM!

Regards,

Ken Geiger
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