Thanks for the instructions. I skimmed over the files anyways (I found no files on both my master and slave drive and nothing in the registry), but I can assure you there are no Symantec files on this system. I've been working with computers since DOS and sadly have a lot of experience using both Format and FDisk codes thanks to a terrible old computer I used to have with constant problems. When the problems with Norton started up, I did the usual uninstall, ran SymClean and went through manually to remove extra files. I didn't bother with Registry files back then. My system crashed back in June because of a hardware problem and I had to completely wipe the drive clean to get it going again. There's no possible way Symantec files could have remained on the drive, and I have not reinstalled them or even bothered with their website anymore. Today was the first time in well over a year I visited their site looking for tech support about the problem.
This really stumped me since it has never happened before though, so I was hoping somebody would have some idea what is going on, or know where I could contact Symantec Tech Support online about the problem. LoL I have no idea where that message is coming from. Wherever it is coming from though, it is from somewhere very recent :( Thank you again! - Atryeu --- In [email protected], Ivan Wilson <[EMAIL PROTECTED]> wrote: > > Formatting is different than FDISK. I used Norton once, went through the > uninstall and found later that Symantec was still on the system > [hidden]. Your case sounds awfully familiar to me, that is why I am > sending you these removal instructions. Pay attention to number 10. > *Removing Symantec / Norton AntiVirus and LiveUpdate* > > 1. Click on Start and then Control Panel. > 2. In the control panel, double-click on Add / Remove Programs. > 3. Look through the list of installed programs for any item that says > either *Symantec*, *Norton*, or *LiveUpdate* (for example > "Symantec AntiVirus Corporate Edition" or "Norton AntiVirus 2002"). > 4. Begin looking for *Symantec* or *Norton* items. *LiveUpdate* > should be done last. For each* Symantec*, *Norton*, or *LiveUpdate > *item, select the item and click *Remove *or* Change / Remove* or* > Add / Remove*. Follow the instructions, and click *Yes* or *Yes to > all *when prompted. > NOTE: If you attempt to remove LiveUpdate and receive a warning > message about other Symantec applications being registered with > LiveUpdate, click *Yes* to ignore the warning and remove LiveUpdate. > 5. When you are done, there should be no items in the list that say > "Norton,""Symantec," or "LiveUpdate." > 6. Close the *Add / Remove Programs* window. Close the Control Panels > window. > 7. *Reboot your computer* if it hasn't already automatically rebooted. > 8. If present, delete the* *C:\Program Files\*Symantec* folder. > 9. If present, delete the C:\Program Files\*Norton AntiVirus* (or > C:\Program Files\*Norton*) (or C:\Program Files\*NavNT*) folder. > 10. If present, delete the C:\Program Files\Common Files\*Symantec > Shared* folder. > 11. Refer to How to Install and Configure Symantec AntiVirus Corporate > Education 10.x for Windows <InstallConfigSAV10.htm> and How To > Create/Edit a Scheduled Scan of your HD with SAV 10.x > <http://ict.cas.psu.edu/training/howto/util/SchedScan10.htm>. > > *NOTE*: If these steps fail, your AntiVirus installation may be damaged. > Symantec has manual uninstallation documents that you can find here. > These should help you remove your version. > > Manual uninstallation documents for Symantec Client Security products > http://service1.symantec.com/SUPPORT/ent- security.nsf/docid/2002031914291648 > > Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe > removal utility when Add/Remove programs fails > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606 > <http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606> > > > > Atryeu wrote: > > > Ivan: No, in my last message I already said I don't have any of > > Symantec's software on my computer. I know Norton is a part of > > them :P I used to use their software several years ago but stopped > > because it wasn't catching anything. Since then, my hard drive has > > been formated and all traces of Symantec was removed from my system > > > > JJ: Thanks for the post. I did see that information on their website, > > however I need my issue resolved faster than regular mail could > > handle. I don't have access to a Fax, and I am unable to call long > > distance anywhere :( > > > > > > > > --- In [email protected], "JJ" <avnmom@> wrote: > > > > > > 20330 Stevens Creek Blvd. > > > Cupertino, CA 95014 > > > Phone: +1 408 517 8000 > > > Fax: +1 408 517 8186 > > > > > > > > > The above information is how to get hold of the makers of Norton > > anti-virus, > > > Symantec. > > > jj > > > > > > > > > > > > > > > [Non-text portions of this message have been removed] > > > > > > > > > > > > > > > > > If you have any questions or problems with any aspect of this site, > > please feel free to contact me directly [EMAIL PROTECTED] Please do > > not post personal issues directly to the group. > > > > To unsubscribe from this list, send an email to > > [EMAIL PROTECTED] > > > > Thank you for using A-1 Computer Tech > > > > > > > > SPONSORED LINKS > > Technical support > > <http://groups.yahoo.com/gads? t=ms&k=Technical+support&w1=Technical+support&w2=Computer+tech+support &w3=Computer+security&w4=Computer+technical+support&w5=Computer+traini ng&w6=Free+computer+technical+support&c=6&s=165&.sig=- xlaM0MrFnNtXvOU7jIFiQ> > > Computer tech support > > <http://groups.yahoo.com/gads? t=ms&k=Computer+tech+support&w1=Technical+support&w2=Computer+tech+sup port&w3=Computer+security&w4=Computer+technical+support&w5=Computer+tr aining&w6=Free+computer+technical+support&c=6&s=165&.sig=Hdkei0hAE9rA4 dmdjJenAA> > > Computer security > > <http://groups.yahoo.com/gads? t=ms&k=Computer+security&w1=Technical+support&w2=Computer+tech+support &w3=Computer+security&w4=Computer+technical+support&w5=Computer+traini ng&w6=Free+computer+technical+support&c=6&s=165&.sig=7NYASJ- 23FcTrq4fzVf8DA> > > > > Computer technical support > > <http://groups.yahoo.com/gads? t=ms&k=Computer+technical+support&w1=Technical+support&w2=Computer+tec h+support&w3=Computer+security&w4=Computer+technical+support&w5=Comput er+training&w6=Free+computer+technical+support&c=6&s=165&.sig=r6QV56wA MksnIIR4qYC1Cw> > > Computer training > > <http://groups.yahoo.com/gads? t=ms&k=Computer+training&w1=Technical+support&w2=Computer+tech+support &w3=Computer+security&w4=Computer+technical+support&w5=Computer+traini ng&w6=Free+computer+technical+support&c=6&s=165&.sig=U9wwt6_vHZuDzHsox pCidQ> > > Free computer technical support > > <http://groups.yahoo.com/gads? t=ms&k=Free+computer+technical+support&w1=Technical+support&w2=Compute r+tech+support&w3=Computer+security&w4=Computer+technical+support&w5=C omputer+training&w6=Free+computer+technical+support&c=6&s=165&.sig=4S9 v2xJwkPBiwnQCOa9-gA> > > > > > > > > ------------------------------------------------------------------ ------ > > YAHOO! 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