Hi all: For anybody looking for a New Laptop I'd like to input these comments. My 17" Toshiba Laptop has gone back to Toshiba with a problem twice in the last 2 years and response time has been excellent. Once on the first warrantee and once on the extended warrantee. You call them and they ask a few questions and then they send you to the nearest UPS. The UPS provides the packaging and sends the Laptop off No charge. Both times the computer was back in 4 days by UPS to my door, no charge. The first time they put in a new battery and the second time they fixed a power supply problem. Now it's pretty hard to beat that. Emile
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