In a message dated 12/21/2007 11:06:34 A.M. Pacific Standard Time,  
[EMAIL PROTECTED] writes:

No, I  downloaded McAfee from the Internet, paid my money (by 
credit card) and  now I'm stuck. I've tried to communicate 
with McAfee, but they'll only  talk about billing and such 
things. Questions about what to do when McAfee  vanishes from 
your computer are taboo.
 
 
Hi Walter:
I also wondered why you did not just reinstall your paid up McAfee.   Most 
all major OEMs will allow you to contact them by E-Mail with your problem  and 
they usually respond quickly.  
 
Here are some issues, that may have been missed, that are provided for  
general use to assist in this problem.
 
Register the downloaded  software product.  This lets the  provider  
recognize you when you have a problem.  In those cases one's  online receipt 
should be 
enough. 
 
Backup the software download.  All downloaded software are stored to  your PC 
in the "uninstalled or zipped" version  and you still need to  install the 
program from that copy, and then the installation's files (when  installed) are 
stored elsewhere.  That original downloadded copy  should still be on the  PC 
unless it was mistakenly deleted.  The  correct way to download software is to 
"save" the download to a special folder  on the Data Partition (where it can 
be safe).  It will most often  appear as a single icon,  and the program is 
installed from that  Icon.  That downloaded program Icon can also be saved to a 
CD for future  emergencies,  and the program can be reinstalled from the CD.
 
Most downloaded programs can be "saved" directly to a CD and then installed  
from that CD any number of times.  Somewhere one must have stored his   "key".
 
I find it discouraging to see so much negative or degrading comments about  
other folks software choices.  Most of these comments are just  "Opinions"  and 
are not supported by the facts.  Commenter's in many  cases have not even 
ever used a product and yet they "know all about it".   It is one thing to 
promote one's favorite but not by degrading someone else's  choice.  It rankles 
other people and diminishes  one's  credibility.  As far as Security Suites,  
nobody will ever prove which  one is best because even the experts can't 
decide.  
Personally I like  an  inclusive suite,  completely managed by the provider,  
that I  never need to be concerned about.
 
 
Emile






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