Not sure why you get the missing file (dotnetinstaller.exe) error from 
Norton, but here's a Norton webpage that claims it is ok to ignore the 
message:
http://service1.symantec.com/support/nsw.nsf/docid/2002112512224107

It mentions another missing file - "mscoree.dll" - which would probably 
be associated with your HP Deskjet printer?   If you don't have an HP 
printer, or if your printer is working ok, you can ignore this error 
too.  Here's a Microsoft site that tells how to get rid of the error by 
installing Microsoft's .net framework.
http://support.microsoft.com/kb/316091
The .net framework just allows certain programs to run which are based 
on Microsoft's Visual Basic programming script.  You don't need to 
install it if you don't want to.  Up to you.

I don't get why Norton is giving these errors?  It appears that some 
part of Norton is trying to run a .net program on your machine which I 
think is pretty weird for a virus scanner to do.  I'd have to agree with 
some others who think Norton is not the best choice for virus protection 
- but since you've already got it and paid for it you might as well 
stick with it.  IMHO, Norton is much too complex and tends to take over 
your machine....

Which brings me to the fact that your pc isn't running so well.  There 
are many things that could be causing this (Norton is a prime suspect).  
But the first thing I would do is check how many background programs you 
have running:
For XP go to Start, Run and type Msconfig.  Click the Startup tab.  Each 
program with a check next to it is running in the background and 
potentially slowing down, or mucking up, your performance.  You want to 
keep these to a minimum (I have "none" running on my machines - but 
that's a bit extreme).  Here's a site to look up each item.  It will 
tell you what the program does, and if it "needs" to be running all the 
time:
http://www.sysinfo.org/startuplist.php
Uncheck any apps that you don't need.  You'll probably want to keep the 
ones associated with your Anti-Virus (Norton) checked of course. After 
unchecking, reboot (you'll see a window saying you've made changes - 
just click the "do not show this anymore" box.

That's how to start diagnosing your poor performance.  Re-post if that 
doesn't help or you have more questions.
Good luck,
Donk


Linda K Brown wrote:
> I have Norton Utilities and when I run a scan one of the messages I 
> get is as reads:
>
> Mising File: "C\Program Files\common 
> Files\Installshield\Proffessional\Runtime\09\01\Intel32
> \Dotnetinstaller.exe"
>
> Cannot access a necessary file, "mscoree.dll"
>
> "   " Runtime\11\50 "  " mscoree.dll"
>
> Missing File "C\ProgramFiles|HP\Digital Imaging\bin\hpqacdse.exe"
> Can not access a mecessaru fo;e. "mscoree.dll"
>
> "mscoree.dll" may be located on a removable dirive, a non-visiable 
> volume such as a NTFS drive, or on a network. If
> "C:\Program Files\Common Files\Installshield\Professional\Runtime\11
> \50\Intel: can not find the file, you might need to reinstall.
>
> What is this talking about?  My system is not running the way it 
> should run and I end up rebooting it quite often.
>
> If anyone can help this would be very appreciated.
>
> Thanks in advance- Linda
>
>   

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