One thing to check is to see if you have any "toolbars" or "browser
helper" type apps installed. Sometimes these will prevent IE from
opening. Go into Control Panel, Add-Remove Programs and look at the list
for any such apps - such as Google Toolbar, or Yahoo Toolbar. Uninstall
them if found. You can also look in your Startup list for any toolbar
type apps. Go to Start, Run, and type MSCONFIG. Click the Startup tab
and see if any of the checked items look like browser helpers. Here's a
site where you can search each item to see what it does:
http://www.sysinfo.org/startuplist.php
If that fails, try going into Safe Mode and starting IE. If it starts
in Safe Mode you can be pretty sure that there's some 3rd party app
causing the problem. Get to Safe Mode by continually tapping the F8 key
as the PC boots. You'll come to the boot menu. Choose either Safe Mode
or Safe Mode with Networking.
Good luck,
Donk
salemagnet28 wrote:
> My son did a system restore (or recovery... can't remember, now) about
> a month ago, when the computer was experiencing problems. Since then,
> we cannot start IE from either the start menu or desktop..... what
> happens is that it flashes for just a second when you double-click on
> the icon, then it disappears from the screen. It's just as if it's
> not there at all. Mozilla and AOL work just fine. The reason this
> creates a problem is that I cannot download and install my critical
> Windows updates without it (Actually, I could, if I knew EXACTLY what
> I needed, but I don't, and Microsoft Update only performs the check
> through IE). I downloaded IE 7 twice, it shows up on the add or
> delete programs list, but doesn't display file size, etc. We have
> .NET framework SP1.
>
> I feel very vulnerable without the critical updates. Please help.
>
> TIA,
> Traci
>
>
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