The Notebook has SP3. I put SP1, SP2, and it was fine. I put SP3 on the tower, 
and it went haywire. 


The 'blue screen' says, that all virus software should be removed. 


The tower freezes at a 'blue screen' temporarily then reboots, since I have it 
set to do that. 


Christopher 
----- Original Message -----
From: "Donk" <[email protected]> 
To: "A-1-Computer Tech" <[email protected]> 
Sent: Friday, July 8, 2011 9:12:46 PM 
Subject: Re: [A-1-Computer_Tech] XP Home w/ SP3; XP Pro SP2 /Norton Anitvirus 
2011 

Hi - 
You seem to meet all NAV system requirements - "if" you've got at least 
service pack 2 on both machines? 
Can you better describe the "blue screen" you get? Does it say anything 
else - like mention an error message, or file? 
Does the PC freeze up at the blue screen - causing you to have to reboot? 

Sounds like it might be a 3rd party malware that is pretending to be 
Windows. 

Good luck, 
Donk 


On 7/8/2011 6:14 AM, [email protected] wrote: 
> I have a situation with my PC's that is leaving me scratching my head. 
> 
> 
> Tower- 
> CPU: P3-950Mhz 
> RAM: 1GB 
> HD: 147GB(2) SCSI 
> OS: WinXP Pro 2003 
> 
> 
> Notebook- 
> CPU: 1.32Ghz 
> RAM: 1GB 
> HD: 16GB SSD 
> OS: WinXP Home 2002 
> 
> 
> Both PCs' have Norton Antivirus 2011. But the tower gives me a Blue Screen 
> saying I should un-install NAV. 
> 
> 
> Any ideas' when the respective dates of the OS are practically the same? 
> 
> 
> Christopher 
> 
> [Non-text portions of this message have been removed] 
> 


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