I think you've got a virus. That blue screen is not a Windows screen, it's a virus pretending to be windows. One version of it is called SmitFraud, and it's pretty nasty. There used to be a free removal tool called SmitFraudFix, but I can't find it anywhere. Here's a site that tells how to manually remove it, but you'll have to search for and manually delete a LOT of files and registry entries. Even then it might not fix your PC since there's likely other viruses and trojans. http://www.wiki-security.com/wiki/Parasite/SmitFraud/
If you have any anti-virus installed, boot into Safe Mode by tapping the F8 key at bootup. Run any AV programs you have in Safe Mode. Maybe they'll get rid of it. Good luck, Donk On 7/9/2011 4:21 AM, [email protected] wrote: > The Notebook has SP3. I put SP1, SP2, and it was fine. I put SP3 on the > tower, and it went haywire. > > > The 'blue screen' says, that all virus software should be removed. > > > The tower freezes at a 'blue screen' temporarily then reboots, since I have > it set to do that. > > > Christopher > ----- Original Message ----- > From: "Donk"<[email protected]> > To: "A-1-Computer Tech"<[email protected]> > Sent: Friday, July 8, 2011 9:12:46 PM > Subject: Re: [A-1-Computer_Tech] XP Home w/ SP3; XP Pro SP2 /Norton Anitvirus > 2011 > > Hi - > You seem to meet all NAV system requirements - "if" you've got at least > service pack 2 on both machines? > Can you better describe the "blue screen" you get? Does it say anything > else - like mention an error message, or file? > Does the PC freeze up at the blue screen - causing you to have to reboot? > > Sounds like it might be a 3rd party malware that is pretending to be > Windows. > > Good luck, > Donk > > > On 7/8/2011 6:14 AM, [email protected] wrote: >> I have a situation with my PC's that is leaving me scratching my head. >> >> >> Tower- >> CPU: P3-950Mhz >> RAM: 1GB >> HD: 147GB(2) SCSI >> OS: WinXP Pro 2003 >> >> >> Notebook- >> CPU: 1.32Ghz >> RAM: 1GB >> HD: 16GB SSD >> OS: WinXP Home 2002 >> >> >> Both PCs' have Norton Antivirus 2011. But the tower gives me a Blue Screen >> saying I should un-install NAV. >> >> >> Any ideas' when the respective dates of the OS are practically the same? >> >> >> Christopher >> >> [Non-text portions of this message have been removed] >> > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
