FYI - I tried steps 1 through 4 to no avail. I don't know if I'm ready for
the big fifth step. !
Mine is a home made pc put together by a friend, so there is no brand to
share.
Thanks for your help. It's nice to know you're here!
pat
----- Original Message -----
From: "Donk" <d.knier...@verizon.net>
To: <A-1-Computer_Tech@yahoogroups.com>
Sent: Wednesday, June 05, 2013 7:23 PM
Subject: Re: [A-1-Computer_Tech] ati2dvag
> Hi Pat - I don't know about "definitive" insight... but here are some
> suggestions:
>
> 1. In XP it is possible to uninstall windows updates. Since your
> problems started after the latest update you could try uninstalling it.
> Go to Start, Control Panel, Add/Remove Programs. At the bottom of the
> list you should see all the Microsoft updates listed. Choose the latest
> one and uninstall it.
>
> 2. Similar to uninstalling the last update, XP has a utility called
> System Restore. It will take your PC back to a previous date. You
> won't lose any personal data, but any programs you installed since that
> date might have to be re-installed. Go to Start, All Programs,
> Accessories, System Tools, System Restore. See if there is a date
> listed that is previous to when you started having any problems. If so,
> follow the instructions to restore to that date. (This will get rid of
> any MS updates added since that date too).
>
> 3. Since the blue screen mentions your video card/chip (ATI) - I would
> try reinstalling the driver for it. Go to Device Manager (Start, Run,
> type DEVMGMT.MSC), and right click on your video chip listed under
> Display Adapters. Choose remove or uninstall from the popup menu, click
> ok, and then reboot. XP will "find" new hardware during boot. Wait
> till you get to the desktop and see a message like "your new hardware
> has been installed and is ready to use"
>
> 4. The sum of your symptoms - blue screens, failure to boot, hanging and
> freezing - could point to a serious hard drive problem. I would
> immediately back up any important personal data like photos, music,
> documents, and then run a check disk on the hard drive. Go to Start, My
> Computer. Right-click the C: drive, choose Properties. Click the TOOLS
> tab and click the "Check Now" button. Be sure to put check mark in both
> boxes to auto fix any errors. You'll likely be asked to "schedule" the
> run for the next reboot. So reboot and the check will start. Could
> take an hour or two so be patient.
>
> 5. If you have a brand name computer (like Dell, HP, Acer, Sony, etc.
> etc.) there is very likely a simple way for you to restore it to factory
> settings. In other words, with a few clicks and a maybe 15 minutes, it
> will restore the PC to exactly the way it was the day you got it from
> the store. Of course this WILL erase EVERYTHING you've added to it
> since then. So back up all your important data. But after doing this
> your machine will purr just like it did the day you got it. This may
> save you a trip to the repair shop and some expense! If you post the
> brand/model of the PC we can find instructions on how you can start the
> factory reset.
>
> Hope some of these suggestions help,
> Donk
>
>
> On 6/5/2013 7:03 PM, PatB wrote:
>> This showed up after a Windows Update, thankyouverymuch.
>>
>> 1. "ati2dvag" with a blue screen comes up, completely freezing the
>> computer. "device driver got stuck in an infinite loop ..." I have to
>> turn it off manually. I've tried a number of Google suggestions that I'm
>> comfortable with to no avail. I have scanned with all the cleaners I
>> have. There are many more suggestions I'm not comfortable trying.
>>
>> 2. At the same time the above began, windows started hanging up/freezing
>> more and more frequently. It happens when web surfing and rarely other
>> programs freeze as well - MSWord, Adobe Reader. Two times on restart I
>> only got a black screen; rebooted again and it worked normally. Rarely,
>> all on its own, the machine will stop running and reboot itself.
>>
>> Do you have any more definitive insight into this?
>>
>> I'm about to take it to a local shop but would rather save the dollars if
>> I can.
>>
>> Thanks so much.
>>
>> pat
>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>>
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>>
>>
>
>
>
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>
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