Hi Holly -
Sometimes the list of programs can take a few seconds to appear - have 
you given it time to populate with the list?
If not, how about using System Restore to go back to a date previous to 
when this problem started.  Start, type RSTRUI.EXE in the run/search window.

Other than that, your symptom likely indicates a pretty serious problem 
with your windows system files - or a virus.  Have you tried booting 
into Safe Mode to see if the list appears normally?  If so, it might 
indicate you've got a background program or virus interfering with the 
appearance of the list.

Donk

On 6/12/2013 7:01 PM, Holly wrote:
> I seem to come up with these really strange things.  Now it's the fact that
> when I click on Start/All Programs the list doesn't come up any more.  I
> like to have a pretty clear desktop and so don't have icons for
> everything.  I do have WinZip installed and have some shortcuts for most
> things but to access some programs easily I need the list.  Any ideas?
>
> Holly
>



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