Hi Holly -
Sometimes the list of programs can take a few seconds to appear - have
you given it time to populate with the list?
If not, how about using System Restore to go back to a date previous to
when this problem started. Start, type RSTRUI.EXE in the run/search window.
Other than that, your symptom likely indicates a pretty serious problem
with your windows system files - or a virus. Have you tried booting
into Safe Mode to see if the list appears normally? If so, it might
indicate you've got a background program or virus interfering with the
appearance of the list.
Donk
On 6/12/2013 7:01 PM, Holly wrote:
> I seem to come up with these really strange things. Now it's the fact that
> when I click on Start/All Programs the list doesn't come up any more. I
> like to have a pretty clear desktop and so don't have icons for
> everything. I do have WinZip installed and have some shortcuts for most
> things but to access some programs easily I need the list. Any ideas?
>
> Holly
>
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