I had a similar problem with my computer and it turned out to be one of my usb ports and/or my card reader. These are the kinds of things you don't bring to the repair guy so it only happens at home. Look for something like that and see if it makes a difference.
Holly On Wed, Aug 7, 2013 at 5:08 PM, Theresa Ramseyer <tlr28...@gmail.com> wrote: > Hi folks, > > I'm sorry for not replying sooner. This is the first time I've been on a > computer to type; my non-smart phone can be a pain for all but short > emails, and I keep hitting the clear button once too often! > > My computer tech guy, David, is wonderful. He didn't charge me a thing. I > used to go to Best Buy, because that's where we buy our computers, so > that's why I checked there when neither of us could come up with anything. > > Anyhow. Last Tuesday night I was going along like normal, having Firefox > and Thunderbird and Trillian and Avast and Word... you get the picture. I > moved the mouse to change windows, and it froze. Then everything froze. I > did have a blinking cursor on trillian, which I had just left - the > Trillian window was still open - but that was it. I waited a bit, pressed > escape, and so forth, all to no avail. > > Then I hard rebooted. Ctrl-Alt-Delete. I can't remember if I had to go to > the power button or not. Didn't come up on reboot, but gave me long beeps. > Googled that on the phone and found it was likely memory. Ok, no big deal, > texted my friend and decided to run it over to David in the morning. > > Checked Wens morning, nothing but the beeps. Took it to David. He plugs > it in; she boots right up. No charge. I take her back home, get > everything plugged back in, nothing, except different beeps. Short and > long. Call David, let him listen - these sound like motherboard. Not what > I want to hear, but not much I can do about it. Pack her up, and back over > to David. He takes it; there's 11+ people ahead of me, plus he has to go > set up some networks, etc. Figure on a few days. > > Friday afternoon he calls. She boots fine; he's had multiple programs up > and running, no problems. Avast has updated and scanned and found > nothing. He has a OCC or an ICC, some program like that that puts the > machine through everything and anything, some parts at 110%. Passed > everything with flying colors. So he's baffled. > > No charge. Bring her home, same thing. Sometimes she will boot, but if > she does, then she freezes either right then or when I try to move the > mouse. I ran the Compaq diagnostics before letting Windows boot, and she > passed with flying colors. > > I've moved the plug in USB modem to the back USB ports. I've tried moving > the whole system to another circuit in my bedroom. Sometimes it's just > black screen. No beeps again, though. Sometimes I get the bios screen, > and it says to wait for Windows to continue, and sometimes after a several > minutes wait, it does. But I get the same thing - freezes. > > I have finally given up. I don't want to mess up the hard drive. I have an > XP computer that I bought at a church rummage sale, but I've found out that > the girl did not take off the password as she said she had. So, after I get > Choral Society paid for for winter semester, hopefully this coming Tuesday, > I'm going to see if David will at least break the password to the small > computer and backup the hard drive on the sick computer for me, just in > case. > > Thanks for the replies, and again, I'm really sorry about not getting to > the library quicker. We've had some other things break lately, never rains > at our house unless it pours! > > Take care, > Theresa > > > > > On Sat, Aug 3, 2013 at 10:06 PM, Donk <d.knier...@verizon.net> wrote: > > > Hi Theresa - > > If I recall, your biggest problem was with your email. Couldn't get > > Thunderbird to sort your messages correctly, etc. Sorry you couldn't > > get that fixed. I don't know what else might have happened to your PC, > > but here are a couple thoughts: > > I don't think most people consider PC's "disposable". Maybe what the > > Best Buy guy meant was that since new computers can cost as little as > > $500, you have to think twice about paying a shop $300 in repairs - > > especially if the PC is 4 or more years old. I think Best Buy charges > > WAAAAY too much for repairs. It sounds like your tech guy charges a lot > > too. I think most people have a techie type person somewhere in their > > orbit who will gladly help out. Is there anyone of your friends or > > family that knows a friend of a friend who is tech savvy and can help > > for free? Just a thought. I help all my relatives and friends gratis. > > > > Anyway... not knowing what your PC is doing at home but not at the shop, > > it's hard to suggest a fix. One free thing that would be a last resort > > before paying a shop money would be to reformat the hard drive and > > reinstall windows from scratch. Lots of times computers get soooo > > messed up with conflicting software that the only fix is to erase > > everything and start from scratch. In order to reformat you'll need at > > least a little tech savvy and a Windows disk to reinstall windows. > > There are a zillion good step-by-step sites that explain how to reformat > > and reinstall. That is the route I'd take before paying anyone anything. > > Most major brand PC's (like Dell, HP, Sony, etc) have an easy way to > > reformat and restore the PC to factory settings with a few clicks. If > > you provide the brand and model number of your computer we can check out > > if it has an easy restore function. > > > > Good luck, > > Donk > > > > > > On 8/3/2013 6:39 PM, Theresa Ramseyer wrote: > > > ---------- Forwarded message ---------- > > > From: Theresa Ramseyer <tlr28...@gmail.com> > > > Date: Sat, 3 Aug 2013 17:29:39 -0500 > > > Subject: 4 year compaq & service rant/question > > > To: a-1_computer_t...@yahoogroups.com > > > > > > I have a Compaq, about 4 years old, that has practically died. Thought > > > it was memory or motherboard. Will work at the tech's office fine now, > > > but not here. > > > > > > Both of us are baffled, so I stopped at Best Buy this morning and > > > asked what they thought. He agreed, but from some of what he said, > > > companies see computers as throwaway items now. Why? > > > I don't anyone who can afford $300+ every year and/or $200+ for their > > > service subscription. I know a lot of people! Not to mention that > > > almost every computer will be sent to a service center. > > > I'm not asking for a $100 computer, and I understand BB's reasoning. > > > I'm just stuck between a rock and a hard place, and sick that it costs > > > as much as my computer to see if it will act up for them - with a good > > > chance I'll end up needing a new computer anyway. $300+ before > > > purchasing a computer, and then when it breaks just buy a new one? Not > > > for me or many folks I know. Thanks for listening. Theresa > > > > > > > > > ------------------------------------ > > > > > > If you have any questions or problems with any aspect of this site, > > please feel free to contact me directly bi...@optonline.net Please do > not > > post personal issues directly to the group. > > > > > > To unsubscribe from this list, send an email to > > a-1-computer_tech-unsubscr...@yahoogroups.com > > > > > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > > > > > > > > > > > > > > ------------------------------------ > > > > If you have any questions or problems with any aspect of this site, > please > > feel free to contact me directly bi...@optonline.net Please do not post > > personal issues directly to the group. > > > > To unsubscribe from this list, send an email to > > a-1-computer_tech-unsubscr...@yahoogroups.com > > > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > > > > > [Non-text portions of this message have been removed] > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly bi...@optonline.net Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > a-1-computer_tech-unsubscr...@yahoogroups.com > > Thank you for using A-1 Computer TechYahoo! 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