Ok, first - I don't understand what you mean when you say "I opened with explorer"?
I would reboot and see if the prob is fixed. If not, then be sure Firefox is closed (and Thunderbird too if you have it), then press Start, All Programs, and find Mozilla Firefox in the list. Hold down the Shift key and click to open Firefox. You should see a message saying you are entering Firefox safe mode. Hopefully your bookmarks, etc. will be there. Now close and reopen FF and see if the problem is fixed. Repost if not fixed. There are other things to try. I doubt your stuff is permanently gone. :-) Donk On 8/21/2013 11:36 AM, snowyowl5562 wrote: > so I opened with explorer and now all of my internet information and > bookmarks and history are gone, running windows 7 on Toshiba satellite 305 > was working fine, I shut down for about an hour todo some errands was not on > any unfamiliar sites. any idea how to get my info back. Tried restore to > the 14th and no luck > Teresa in FL > > > > ------------------------------------ > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly bi...@optonline.net Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to a-1-computer_tech-unsubscr...@yahoogroups.com Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: a-1-computer_tech-dig...@yahoogroups.com a-1-computer_tech-fullfeatu...@yahoogroups.com <*> To unsubscribe from this group, send an email to: a-1-computer_tech-unsubscr...@yahoogroups.com <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/