--- Bryce Nesbitt <[EMAIL PROTECTED]> wrote: > > I've looked into Bug Buddy, it's not appropriate. > > But the idea is sound. I would very much like to > see a CRASH > of AbiWord produce a box that allows a user to press > a SINGLE button > to submit a crash report. A "CRASH REPORT" would > contain nothing > but: > * Backtrace > * Version > * Date, time > * User comment of "what was I doing", optionally.
I'd also think about adding an optional "attach file" field if this is appropriate. > A tool would graph the crashes by method. If 70% of > user crashes > are in a particular method, guess where the > resources go? > > > -------- > > This is totally different from the more subtle > process of filing > a "BUG REPORT" about a feature. > > -Bryce > > > > Alan Horkan wrote: > > > > i guess i need to explain myself better > > > > I use Netscape, and netscape uses a program called > talkback which when > > activated by a crash sends information back to > them. Bug buddy is > > somewhat like it. (talkback is propreitary i > think) > > I think there are people who could provide useful > information, but that > > just wont go the extra mile to fill out a bug > report. > > If perhaps abiword could output debugging > information to a logfile > > (not for the stable even numbered releases tho') > and the user send this in > > the information is crude, but given enough of it a > bug should become > > obvious. harnessing the power of many poor bug > reports is no replacement > > for one good thourough bug report but it would be > useful nonetheless. > > > > Basically much as i might like to i wont always be > using Linux (or Gnome > > for that matter) so bug-buddy is not a full > solution and even then > > im not sure it really provides enough useful > information and ends up being > > only as good as any other manual report to > bugzilla. > > > > So what im trying to get at is some sort of > intelligent way to sort the > > information, a better way to make use of > crap/vague/automated bug reports. > > > > Sorry, i have some vague ideas and im hoping some > one will help me tie > > them down and i can make something useful of them. > i should ask > > around on Mozilla and see what thoughts they have. > > > > Alan > > > > On 27 Dec 2001, Dom Lachowicz wrote: > > > > > > another thing im wondering about is will users > still have to subscibe to > > > > post a bug? > > > > > > I still want users to register in order to post > a bug. We need some > > > vital bits of info from them, such as their > email address in case we > > > need to get a document or better description of > the bug from them. > > > > > > Secondly, I do want *some* cost to filing a bug > in bugzilla. I'm > > > honestly quite tired of lame bugreports, having > to weed-out dups, > > > missing documents, poor descriptions of bugs/how > to reproduce bugs, and > > > the like. Already people get offended if I so > much as file one bug as a > > > duplicate of another! I get personal responses > and hate-mail back from > > > > I know what you mean, ive been on both sides of > this (although more often > > im the one who has just gotten a bug report > canned. searching mozillas > > bugzilla is not fun and not easy). > > i find if you make a short explanation of your > reasoning you are less > > likely to be flamed. Its annoying when you report > what you consider a > > very specific bug and it gets marked as a > duplicate of a very vague bug. > > Its also annoying that the information from a > duplicate report is wasted, > > rather than added to the bug it is reporting > > > > > people every otherday in response to a bugzilla > auto-generated email. > > > I'm afraid that by lowering the entrance > "penalty" I'd be getting even > > > more nuisances of this sort. I feel that by > making people register, it > > > shows that the reporter has at least some wits > about him/herself and > > > might be actually able to help us create a > better product. I'm worried > > > that by removing the registration, we'd be > opening floodgates for lousy > > > bug-report upon lousy bug-report. > > > > http://bugzilla.abisource.com > > http://abisource.com > > -- > Hi! I'm a do-it-yourself virus... please delete 4 > files at random > from your hard drive. Pass me on to all your > friends. > ===== http://linguaphile.sourceforge.net http://www.abisource.com __________________________________________________ Do You Yahoo!? Everything you'll ever need on one web page from News and Sport to Email and Music Charts http://uk.my.yahoo.com
