Andrew Dunbar wrote: > > --- Bryce Nesbitt <[EMAIL PROTECTED]> wrote: > > > I've looked into Bug Buddy, it's not appropriate. > > > > But the idea is sound. I would very much like to > > see a CRASH > > of AbiWord produce a box that allows a user to press > > a SINGLE button > > to submit a crash report. A "CRASH REPORT" would > > contain nothing > > but: > > * Backtrace > > * Version > > * Date, time > > * User comment of "what was I doing", optionally. > > I'd also think about adding an optional "attach file" > field if this is appropriate.
Mabye Abi could write a .CRASHINFO file at crash time. Next startup it would bring up a dialog offering the chance to report the crash. > > A tool would graph the crashes by method. If 70% of > > user crashes > > are in a particular method, guess where the > > resources go? > > > > > > -------- > > > > This is totally different from the more subtle > > process of filing > > a "BUG REPORT" about a feature. > > > > -Bryce > > > > > > > > Alan Horkan wrote: > > > > > > i guess i need to explain myself better > > > > > > I use Netscape, and netscape uses a program called > > talkback which when > > > activated by a crash sends information back to > > them. Bug buddy is > > > somewhat like it. (talkback is propreitary i > > think) > > > I think there are people who could provide useful > > information, but that > > > just wont go the extra mile to fill out a bug > > report. > > > If perhaps abiword could output debugging > > information to a logfile > > > (not for the stable even numbered releases tho') > > and the user send this in > > > the information is crude, but given enough of it a > > bug should become > > > obvious. harnessing the power of many poor bug > > reports is no replacement > > > for one good thourough bug report but it would be > > useful nonetheless. > > > > > > Basically much as i might like to i wont always be > > using Linux (or Gnome > > > for that matter) so bug-buddy is not a full > > solution and even then > > > im not sure it really provides enough useful > > information and ends up being > > > only as good as any other manual report to > > bugzilla. > > > > > > So what im trying to get at is some sort of > > intelligent way to sort the > > > information, a better way to make use of > > crap/vague/automated bug reports. > > > > > > Sorry, i have some vague ideas and im hoping some > > one will help me tie > > > them down and i can make something useful of them. > > i should ask > > > around on Mozilla and see what thoughts they have. > > > > > > Alan > > > > > > On 27 Dec 2001, Dom Lachowicz wrote: > > > > > > > > another thing im wondering about is will users > > still have to subscibe to > > > > > post a bug? > > > > > > > > I still want users to register in order to post > > a bug. We need some > > > > vital bits of info from them, such as their > > email address in case we > > > > need to get a document or better description of > > the bug from them. > > > > > > > > Secondly, I do want *some* cost to filing a bug > > in bugzilla. I'm > > > > honestly quite tired of lame bugreports, having > > to weed-out dups, > > > > missing documents, poor descriptions of bugs/how > > to reproduce bugs, and > > > > the like. Already people get offended if I so > > much as file one bug as a > > > > duplicate of another! I get personal responses > > and hate-mail back from > > > > > > I know what you mean, ive been on both sides of > > this (although more often > > > im the one who has just gotten a bug report > > canned. searching mozillas > > > bugzilla is not fun and not easy). > > > i find if you make a short explanation of your > > reasoning you are less > > > likely to be flamed. Its annoying when you report > > what you consider a > > > very specific bug and it gets marked as a > > duplicate of a very vague bug. > > > Its also annoying that the information from a > > duplicate report is wasted, > > > rather than added to the bug it is reporting > > > > > > > people every otherday in response to a bugzilla > > auto-generated email. > > > > I'm afraid that by lowering the entrance > > "penalty" I'd be getting even > > > > more nuisances of this sort. I feel that by > > making people register, it > > > > shows that the reporter has at least some wits > > about him/herself and > > > > might be actually able to help us create a > > better product. I'm worried > > > > that by removing the registration, we'd be > > opening floodgates for lousy > > > > bug-report upon lousy bug-report. > > > > > > http://bugzilla.abisource.com > > > http://abisource.com > > > > -- > > Hi! I'm a do-it-yourself virus... please delete 4 > > files at random > > from your hard drive. Pass me on to all your > > friends. > > > > ===== > http://linguaphile.sourceforge.net http://www.abisource.com > > __________________________________________________ > Do You Yahoo!? > Everything you'll ever need on one web page > from News and Sport to Email and Music Charts > http://uk.my.yahoo.com -- Hi! I'm a do-it-yourself virus... please delete 4 files at random from your hard drive. Pass me on to all your friends.
