Dear All, Thanks for the responses. I have uninstalled AGTk-2.3 and installed AGTk- 2.4 and the problem has disappeared. But I'll keep my fingers crossed!
thanks again Richard On 08/09/2005, at 11:36 PM, Thomas D. Uram wrote: > That is, unfortunately, a high-level error message that tells you > nothing about the problem. One case in which this happens is when the > camera is not plugged in, as identified in this (very old) bug: > > http://bugzilla.mcs.anl.gov/AccessGrid/show_bug.cgi?id=316 > > I've also seen this behavior under other conditions (drivers not > installed, or not installed properly, or misconfiguration of the > camera). > > If you clarify details about your camera and the conditions under > which the error occurs, we might be able to help. > > Tom > > > Ben Ware wrote: >> Richard, >> Sorry no one got back to you before, I am sure most other AG people >> are at least as busy as I am! >> As for your error message, was there any way to see more details? >> Typically in Windows, if memory serves, there is some way when >> run-time errors come up, to get more detail. >> Without more of the technical info though from the run-time error, it >> will be hard to figure out the problem. >From general experience >> though, uninstalling, rebooting, and reinstalling can often do the >> trick, if that is not a burden. >> I hope that helps some! >> Ben >> Richard Caladine wrote: >>> Hi All, >>> >>> The following message was posted to ag-tech earlier this week and to >>> date there have been no replies. So I guess this means it's a new >>> problem, or outside the scope of this list. My plan is to reinstall >>> the AG software and hope that fixes the problem. What do you think? >>> >>> thanks >>> >>> Richard >>> >>> Begin forwarded message: >>> >>> *From: *Richard Caladine <richard_calad...@uow.edu.au> >>> *Date: *5 September 2005 11:44:00 AM >>> *To: *ag-tech <ag-t...@mcs.anl.gov> >>> *Subject: how do I fix this runtime error? >>> * >>> Hi All, >>> >>> Last week while trying to connect to a venue I could see and hear >>> everyone but they could not see or hear me. Today I tried to test >>> my node and connected to the APAG lobby and the Argonne lobby. >>> Each time I connected it appeared that the same symptoms occurred >>> and the following error was displayed: >>> >>> Microsoft Visual C++ Runtime Library >>> Runtime Error! >>> >>> Program: >>> ...a\AccessGrid\local_services\VideoProducerService\vic.exe >>> >>> This application has requested the Runtime to terminate it in an >>> unusual way. >>> Please contact the application's support team for more >>> information. >>> >>> >>> Can anyone help? >>> >>> Thanks >>> >>> Richard >>> ________________________ >>> Dr Richard Caladine >>> Program Coordinator >>> LIFT (Learning, Innovation and Future Technologies) >>> CEDIR (Centre for Educational Development and Interactive >>> Resources) >>> University of Wollongong >>> NSW 2522 >>> Australia >>> >>> phone +61 2 4221 4138 >>> fax +61 2 4225 8312 >>> >>> http://cedir.uow.edu.au/lift >>> >>> >>> ________________________ >>> Dr Richard Caladine >>> Program Coordinator >>> LIFT (Learning, Innovation and Future Technologies) >>> CEDIR (Centre for Educational Development and Interactive Resources) >>> University of Wollongong >>> NSW 2522 >>> Australia >>> >>> phone +61 2 4221 4138 >>> fax +61 2 4225 8312 >>> >>> http://cedir.uow.edu.au/lift >>> >>> > > ________________________ Dr Richard Caladine Program Coordinator LIFT (Learning, Innovation and Future Technologies) CEDIR (Centre for Educational Development and Interactive Resources) University of Wollongong NSW 2522 Australia phone +61 2 4221 4138 fax +61 2 4225 8312 http://cedir.uow.edu.au/lift
