George, How about the audio? Are you running a beacon client to check if multicast is OK?
Monika On Wed, 14 Apr 2004, Jackson, George C ERDC-ITL-MS Contractor wrote: > My site recently replaced (upgraded) our AG display machine and I was put in > charge of re-installing the AG Toolkit software. I used the AGSetup file > that the previous operator had used which is only version 1.0.1 but figured > it would be okay for now as we just want to get things up and running back > to like it was. Everything went fine with the installation. I can bring up > the event listener, display manager, and venues site okay but I can only see > our site in the vic. No matter what room it is, including the lobby, I can't > see others and others can't see me. > > As a relative newbie to the AG environment, I assume I'm missing an > undocumented step somewhere as I've been over the docs a number of times but > get the same result. At this point I don't know if it's hardware, software, > or network related. Can anyone point me to some troubleshooting steps one > can take to diagnose such an issue? Or is there a list of things I could > check? > > Any help appreciated, > > Thanks, > George Jackson > ERDC MSRC > U.S. Army Corps of Engineers > Vicksburg, MS > > > --------------------------------------------------------------------- Monika Rabarison Systems Administrator Information Technology/HPCVI Jackson State University Office:(601)979-5933 SciVis Lab:(601)979-1061 JSUvisNode:(601)979-1056 JSUeNode:(601)979-1081
