Sounds like networking to me. Have you seen the online tutorial on
network troubleshooting for node-ops? It's one of the series at this URL:
http://webct.ncsa.uiuc.edu:8900/public/AGIB/
(requires free registration)
After logging in, follow the links to the "general" tutorials, which
include the troubleshooting series.
- Jennifer
Jackson, George C ERDC-ITL-MS Contractor wrote:
> My site recently replaced (upgraded) our AG display machine and I was
> put in charge of re-installing the AG Toolkit software. I used the
> AGSetup file that the previous operator had used which is only version
> 1.0.1 but figured it would be okay for now as we just want to get things
> up and running back to like it was. Everything went fine with the
> installation. I can bring up the event listener, display manager, and
> venues site okay but I can only see our site in the vic. No matter what
> room it is, including the lobby, I can't see others and others can't see me.
>
> As a relative newbie to the AG environment, I assume I'm missing an
> undocumented step somewhere as I've been over the docs a number of times
> but get the same result. At this point I don't know if it's hardware,
> software, or network related. Can anyone point me to some
> troubleshooting steps one can take to diagnose such an issue? Or is
> there a list of things I could check?
>
> Any help appreciated,
>
> Thanks,
> George Jackson
> ERDC MSRC
> U.S. Army Corps of Engineers
> Vicksburg, MS
>
>
