Railway passengers will find it tougher to get a refund on cancelled
tickets in coming days.
http://www.hindustantimes.com/india/from-nov-11-train-ticket-cancellation-to-get-costlier/story-4Wds5hAyuF4ODhMyRJMpEJ.html
So far, passengers were allowed a 50% refund on cancellations of
journey two hours before the scheduled train departure.

In an apparent effort to prevent black marketing of train tickets
because of frequent cancellations, the Railways have also proposed the
levy of a flat rate as cancellation charges.

If reserved tickets for AC-I is presented for cancellation 48 hours
before the scheduled departure, a cancellation rate of Rs 240 has been
fixed, while these rates are Rs 200 for AC-II and First Class; Rs 180
for AC-III and AC Chair Car; Rs 120 for the Sleeper Class and Rs 60
for the Second Class.

The new rules — which come into effect from November 11 — also provide
for a deduction of 25% of the fare amount for cancellations between 48
and 12 hours before the train’s departure and a deduction of 50% of
the fare amount for cancellations between 12 and 4 hours before the
train’s departure.

Wait-Listed and Reservation Against Cancellation (RAC) tickets will
not be entitled for any refund if such tickets are presented for
cancellation 30 minutes before the scheduled departure of the train.
Minus the minimal clerical charges, a full refund on such
cancellations had earlier been permissible until three hours after the
departure of the train.

“These measures will help cut growing losses in the passenger segment,
which mounted to a colossal Rs 29,000 crore last fiscal,” a railway
ministry official said


-- 
Avinash Shahi
Doctoral student at Centre for Law and Governance JNU



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