Sent mail and SMS, but no return call from SBI. -----Original Message----- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Ramdas Shivhare Sent: Friday, December 18, 2015 3:08 PM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Cc: vib-in...@googlegroups.com; sayeveryth...@sayeverything.org Subject: Re: [AI] FW: CAPTCHHA in internet banking-alternative arrangement for blind
thanks asudani sir, I have also written to the chairman regarding this issue and I would also like to request to the others please write to the chairman regarding this issue as many as can. people can also send a sms "unhappy" to (8008202020). On 12/18/15, Asudani, Rajesh <rajeshasud...@rbi.org.in> wrote: > I have sent her the mail. > > Others may follow suit by substituting my name and signature with theirs, if > composing a suitable message is a bother. > > From: Asudani, Rajesh > Sent: Friday, December 18, 2015 1:32 PM > To: 'chair...@sbi.co.in' > Subject: CAPTCHHA in internet banking-alternative arrangement for blind > Importance: High > > Madam > > Recently SBI has introduced CAPTCHHA in its net banking. > > As a rule, the transactions are OTP based, and so appending CAPTCHHA to log > in seems one more additional layer of security to protect the customers and > the bank from frauds. > > Be it as it may, you would surely appreciate that being visual, CAPTCHHA > makes the internet banking totally inaccessible for the blind customers. > > > So, we call upon you to keep your internet banking which is one of the most > accessible products in the industry, as such, and introduce an alternative > arrangement for the blind customers. > It would also comply with WCAG2 guidelines for accessibility. > > OTP is the most suitable alternative, I think, as the mobile number of the > customer is already registered with SBI and OTP is already generated for > post log in transactions. > So, providing OTP after keying in username and password by the blind > customer would take care of accessibility. > > IRCTC, indian railway's ticket booking site is already doing authentication > by OTP in case of blind users. > > Please do take urgent and immediate steps in this directions as by keeping > blind customers out of its internet banking, SBI is violating not only their > fundamental rights but is also militating against financial inclusion. > > Hope to see results soon. > > > सादर / With thanks & Regards > राजेश आसुदानी Rajesh Asudani > सहायक महाप्रबन्धक AGM > बाजार आसूचना ईकाई MIU > भारतीय रिजर्व बैंक Reserve Bank of India > नागपुर Nagpur > > 0712 2806846 > > President > VIBEWA > Co-Moderator > VIB-India > > A-pilll = Action coupled with Positivity, Interest, Love, Logic and > laughter. > > > ________________________________ > Caution: The Reserve Bank of India never sends mails, SMSs or makes calls > asking for personal information such as your bank account details, > passwords, etc. It never keeps or offers funds to anyone. 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The Reserve Bank of India accepts no liability for > any damage caused by any virus transmitted by this email. > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > -- With best regards, Ramdas shivhare, asst. Manager (prob)-State bank of Patiyala, office: 32-33, Nehru Place, Delhi 110019, email ramdas.shivh...@gmail.com, skype ID ramdas.shivhare, mobile +919968244896, Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
