Dear all
Greetings!
My experience with Bajaj:
They denied financing me the washing machine and refrigerator. They
told me that they cannot finance disable person. Same thing I did, I
asked written policy from the person. He told me that he can’t give me
the same as it was not available with him at the moment. I requested
him to get in email from his head office and show me the policy. He
told me that he will not finance me.
I called 100 numbers after some time police came in the shop. I
explained everything to the police. The police was convince with my
arguments and told him to finance me.
I think this is not a local issue. Something must be done to teach the
lesson to this company

Regards,

On 6/6/17, Kanchan Pamnani <[email protected]> wrote:
> Rajesh,
> First we went through the Chief General Manager and the Department of
> supervision and then by the time we reached the DG we had tired the RBI
> into
> understanding our problem.
> This particular matter can be escalated and then lets see if we need a
> circular or guidelines.
> Lets hope it gets resolved at the local level.
> I will of course write to the Chairman of the company.
> Kanchan
>
> -----Original Message-----
> From: AccessIndia [mailto:[email protected]] On Behalf
> Of Asudani, Rajesh
> Sent: 06 June 2017 12:06
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] as bajaj fincer rejected my consumer loan
>
> Yes, of course.
> Local and whimsical issue.
>
> Ideally, RBI should issue a non-discrimination circular for NBFCs on the
> lines of banks, but who will persuade them?
> Any present deputy governors your neighbours like in olden times?
> Smile.
>
> I am writing to DNBR, let us see!!
>
>
>
> -----Original Message-----
> From: AccessIndia [mailto:[email protected]] On Behalf
> Of Kanchan Pamnani
> Sent: Tuesday, June 06, 2017 11:40 AM
> To: 'AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.'
> Subject: Re: [AI] as bajaj fincer rejected my consumer loan
>
>
> Rajesh, Have you seen a single investment which asks if you are disabled?
> There is no such question on the form and Obviously not because there is no
> higher returns for the investments of the Disabled.  for  - they are very
> happy to have my money.
> Also from what I am reading on this list is that many visually impaired
> people  whose disability is apparent have been given loans. So this seems
> to
> be a  local issue but needs to be dealt with strongly.
> K
> -----Original Message-----
> From: AccessIndia [mailto:[email protected]] On Behalf
> Of Asudani, Rajesh
> Sent: 05 June 2017 17:33
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] as bajaj fincer rejected my consumer loan
>
> Many a times, loan documents will not contain your disability certificate.
> They don't ask, and we don't tail.
> Whether kanchan has declared her disability while depositing with them, I
> don't know.
> Probably not.
>
> RBI should, ideally, on the lines of banks, issue instructions to NBFCs for
> non-discrimination.
>
>
> -----Original Message-----
> From: AccessIndia [mailto:[email protected]] On Behalf
> Of Austin Pinto
> Sent: Monday, June 05, 2017 3:30 PM
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] as bajaj fincer rejected my consumer loan
>
> its time to nail them.
> i think for the people who have successfully got loans from them tell them
> to scan their loan related documents and then lets make a patition to
> change.org or go to consumer forum
>
> On 6/5/17, Asudani, Rajesh <[email protected]> wrote:
>> I have written to their customer care to send in the policy to my RBI
>> e mail.
>> Let us see if they send.
>>
>>
>>
>> -----Original Message-----
>> From: AccessIndia [mailto:[email protected]] On
>> Behalf Of Kanchan Pamnani
>> Sent: Monday, June 05, 2017 12:47 PM
>> To: 'AccessIndia: a list for discussing accessibility and issues
>> concerning the disabled.'
>> Subject: Re: [AI] as bajaj fincer rejected my consumer loan
>>
>> Hi
>> Please give me your telephone no.
>> Its quite interesting. I have given Bajaj a Fixed deposit. So
>> basically they accept money from the Disabled but wont give a Disabled
>> a
> loan.
>> Maybe it is time to go to the press and make a noise about these
> attitudes.
>>
>> K
>>
>> -----Original Message-----
>> From: AccessIndia [mailto:[email protected]] On
>> Behalf Of sazid shaik
>> Sent: 05 June 2017 12:10
>> To: [email protected]
>> Subject: [AI] as bajaj fincer rejected my consumer loan
>>
>> Dear friends,
>> Yesterday atlast I got a call from bajaj telling me that there is a
>> company policy that it won't give loan to physically challenged
>> persons.  I asked for a mail telling the same.  I am pasting the same
>> with you.  Please go through this
>>
>>
>> Dear Sazid,
>> Greetings from Bajaj Finserv!
>> We regret the inconvenience that has been caused and appreciate your
>> understanding and patience.
>> With reference to your email and the discussion we had on 9493235007,
>> we regret to inform you that the as per the company policy we are not
>> able to provide loan to the physically disabled.
>> Further as requested by you the email id for the next level of
>> escalation is [email protected]
>> Assuring you of our best services always.
>> Regards,
>> Grievance Redressal
>> Bajaj Finserv
>>
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>
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-- 
Abhishek Thakur
 Research scholar
Tata Institute of Social Sciences, Mumbai India
Contact number: 7303438391

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