Hi Geetha,

Look for the hyperlink "fund transfers" and once you open it, you would find
buttons to transfer or add payees.

If this hyperlink is not working then there would be some message from icici
that you need to either dismiss or do what it wants. For example if ICICI
wants you to add Aadhar information then it would provide you an option to
either select update or Later. If you select later, then the hyperlinks
would become active.

There is a menu on the top of most of the pages in icici which requires
mouse click to open them. In NVDA you could route mouse to focus with NVDA +
shift + m followed by left mouse click with NVDA + [.

This menu has most of the important options such as account details,
investments, ETC.

-----Original Message-----
From: AccessIndia [mailto:[email protected]] On Behalf
Of Geetha Shamanna
Sent: Thursday, January 25, 2018 12:05 AM
To: 'AccessIndia: a list for discussing accessibility and issues concerning
the disabled.' <[email protected]>
Subject: [AI] ICICI bank - accessibility issues

Hi all,

I recently switched from Citibank to ICICI, and am having a few teething
issues with online banking. 

My problems relate to not being able to find the option to add new payees
and transfer funds. The Payments and Transfers option does not appear to be
a link, and clicking on it does nothing. Also, I am unable to find the
option to turn on email alerts for credits and debits.

Would greatly appreciate it if anyone here who has been with ICICI for a
while can help.

Many thanks.
Geetha


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