*I use zoom text magnifier as I have severe hearing loss as well as severe
vision loss. *

*Don’t use JAWS*


On Mon, Jul 23, 2018 at 1:32 PM, bhawani shankar verma <
bsvermad...@gmail.com> wrote:

> there are issues with jaws and google chroam. better you switch to NVDA
> for chroam or install firefox ESR version 52.
>
>
> -----Original Message----- From: Preeti Bhutani
> Sent: Monday, July 23, 2018 12:32 PM
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: Re: [AI] problems in google chrome
>
> *My brother tried these suggestions posted by you *
>
> *But gooogle chrome still not working *
>
>
>
> On Fri, Jul 20, 2018 at 6:56 PM, Ankit Bhutani <ab.260...@gmail.com>
> wrote:
>
> Ok didi. I will do this tomorrow. For sure.
>>
>>
>>
>> On Fri, Jul 20, 2018, 5:46 PM Preeti Bhutani <bookwor...@gmail.com>
>> wrote:
>>
>> see if you can help me with this
>>>
>>> ---------- Forwarded message ----------
>>> From: bhawani shankar verma <bsvermad...@gmail.com>
>>> Date: Fri, Jul 20, 2018 at 1:01 PM
>>> Subject: Re: [AI] problems in google chrome
>>> To: "AccessIndia: a list for discussing accessibility and issues
>>> concerning the disabled." <accessindia@accessindia.org.in>
>>>
>>>
>>> do the following, hope this will help: if not you should switch to
>>> firefox extended support release version 52.
>>> 1) First of all delete the Local State file which holds some of the
>>> Custom Settings, and see if it helps you. To delete the Local State file,
>>> follow these
>>> steps:
>>>
>>> 1. Close Google Chrome
>>> 2. Open run dialog or Windows Explorer
>>> 3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User
>>> Data
>>> 4. You’ll find “Local State” file there. Delete it
>>> 5. Open Google Chrome and see if has helped.
>>> 2) You could also try the following.
>>> Rename the Default folder which has all the Google extensions, Bookmarks,
>>> History, Jumplist icons etc. The reason why we are renaming it is
>>> because if
>>> it’s not the cause of the random freezes and crashes, then you don’t have
>>> to lose all this information.
>>> To rename the Default folder, follow these steps:
>>> 1. Close Google Chrome
>>> 2. Open Windows Explorer
>>> 3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User
>>> Data
>>> 4. You’ll find the Default folder here. Rename it to “Default.old”
>>> 5. Open Google Chrome and see if this has helped stop the crashes.
>>> Remember to rename the folder back to its original name. Now you at least
>>> know if you need to look at at thse factors or not.
>>> 3) You might also want to checkout if the Flash extension is the culprit
>>> and causing the crashes, and see if it helps. To do so, follow these
>>> steps:
>>> 1. Open Google Chrome
>>> 2. In the address bar type in “about:plugins”
>>> 3. Find “Flash” and click on Disable
>>> 4. Restart Google Chrome and test it now
>>> 4) Check if your
>>> Google Chrome Shockwave Plugin is creating problems.
>>> Find & Disable Power-Hungry Extensions in Chrome using
>>> Chrome Task Manager.
>>>
>>>
>>> -----Original Message----- From: Preeti Bhutani
>>> Sent: Friday, July 20, 2018 11:15 AM
>>> To: AccessIndia: a list for discussing accessibility and issues
>>> concerning the disabled.
>>> Subject: Re: [AI] problems in google chrome
>>>
>>> *Unable to perform the tasks after disabling the magnifier. My vision
>>> loss
>>> and hearing loss is quite  severe*
>>> *And I don’t hnve sighted help support. My parents are not computer
>>> literate *
>>>
>>>
>>> On Thu, Jul 19, 2018 at 11:07 PM, shankar shan <shankarsai...@gmail.com>
>>> wrote:
>>>
>>> Hi mam, as you said in the above mail,
>>>
>>>> I guess that, there might the things happening with your magnifier,
>>>> so, disable the magnification software and try to perform the tasks
>>>> such as aploading the files and so on, if the issues still persists
>>>> please come back, the experts might assist you more on this.
>>>>
>>>>
>>>> On 7/19/18, Preeti Bhutani <bookwor...@gmail.com> wrote:
>>>> > *I tried resetting, it didn’t work *
>>>> >
>>>> > *Thanks anyway *
>>>> >
>>>> >
>>>> > On Thu, Jul 19, 2018 at 1:34 PM, alahu <gokulmaithe...@gmail.com>
>>>> wrote:
>>>> >
>>>> >>   Hi
>>>> >>
>>>> >> Try to reset the browser,
>>>> >>
>>>> >>
>>>> >> Thanks with regards
>>>> >>
>>>> >> Alaheshwari
>>>> >>
>>>> >> On Thu, Jul 19, 2018 at 1:10 PM, Preeti Bhutani <
>>>> bookwor...@gmail.com
>>>> >
>>>> >> wrote:
>>>> >>
>>>> >> > *Can anyone help me with problems  in google chrome browser…….*
>>>> >> >
>>>> >> > *When I surf the net , I find random letters missing like b in book
>>>> >> appears
>>>> >> > as ook*
>>>> >> >
>>>> >> > *When I try to save images, the browser hangs up *
>>>> >> >
>>>> >> > *When I try to attach files on gmail, browser hangs up *
>>>> >> >
>>>> >> > *When I try to download files , again browser hangs up*
>>>> >> >
>>>> >> > *My brother tried reloading google chrome 3 times but the problems
>>>> >> > remain
>>>> >> > *
>>>> >> >
>>>> >> > *I use windows 7 with zoom text …….magnifying software *
>>>> >> >
>>>> >> >
>>>> >> >
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>>>>
>>>> --
>>>> Thanks and regards,
>>>> Shankar.C
>>>> Mobile/ whatsapp: +91- 7795927572.
>>>> email: shankarsai...@gmail.com
>>>> skype: shankar.a
>>>> *****
>>>> Senior Accessibility tester at Cerner health care solutions, bangalore.
>>>> *****
>>>>
>>>>
>>>>
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